Lakeway Pool Service

Tyler is amazing. He is considerate & always asks if I have any concerns. Our pool is always clean & sparkling. Just found out Tina will be our new pool tech. Tyler is training her so I’m sure she will do an amazing job just like Tyler

Tyler and Tina are fabulous; even helped stop a leaking solar panel for us. Very capable and personable, kind of people want around your house.

These guys really do go the extra mile for their customers. I had an older single speed pump and older Aqualink board. The worst case scenario happened when the pump arced and went to the board as well. I had to replace both the pump and board. Chris answered question after question from me with great advice and answers. Maurice came out and installed the pump standalone just to get me back up and running as soon ad possible. Colin came out and did the board install and spent a lot of time getting everything right and up to date by installing new actuators and cables as well as the board. There was an issue with the pump due to some rain and both Chris and Maurice got up early on a Saturday and drove an hour into the office just to get a new pump for me installed for the Labor Day holiday weekend. If that’s not great customer service then I don’t know what is. These guys are simply the best! Very appreciative of their efforts!

This is a follow up to the 5 star review, I gave Patriot Pool, about 3 weeks ago. As I mentioned you had some problems because the service technician that was doing my pool abruptly left the company. You ended up sending Tyler out. Tyler is one of your supervisors and he assured me that he would continue to service my pool until they hired and train a new technician. Tyler has done an outstanding job, the pool looks great and he has removed all the calcium buildup on the tiles. It looks so much better. It was the first thing our friend noticed we they returned to the Villages after being gone for a month. The last pool service I used said there wasn't anything they could do about it - but Tyler fixed it. 5 star review goes out to Patriot Pool and Spa. I'm a new customer and after just a few weeks of service the technician that was cleaning my pool stopped working for the company and there was some confusion on the cleaning schedule etc. They sent out the supervisor, Tyler, and he worked very hard making everything right. He said he would be doing the cleaning until they hired someone and then would be with him until he was ready to be on his own. He was also able to clean up the calcium marks by the by the 2 waterfalls in just two visits. The previous service company said that there was nothing they could do. I also needed a new pump and Tyler helped me get the price down and the pump was installed that day. I only wish I could keep Tyler every week. Nick install the pump and he was very polite and efficient. He answered all my questions and didn't rush me at all. When I offered him a tip he said it wasn't necessary. That makes a statement right there because most service people kinda stand around expecting a tip. Again, thanks Patriot Pool & Spa, Tyler and Nick for making everything right!!!

Excellent service. Polite, Thorough, On time. Hi quality experience for me and so glad I decided to use Partiot Pool for the install of my salt system.

Tyler does a great job cleaning the pool and keeping me updated on all the pool issues.