Reviews

I called to have my pool repaired by patriot pool and spa and technician George came and while I thought I needed either a new motherboard or salt cell for nearly 2000 dollars he was able to find I only needed a fuse. He could have told me anything but happily he was great and honest and made me very happy. Thank you George for a great job and for explaining everything to me Great and honest company. Will always use them for any pool problems. Five stars!!
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Shirley Keeney
Brian at Patriots Pool continues to do a fantastic job for us. He is dependable and thorough with his work and follows up on our pool care as needed. We continue to partner with Patriot Pool because of him and the entire staff. We have been with Patriots Pool for 5 years!! Thank you! Highly recommended them!
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Tim T
Patriot does a great job with our pool and has wonderful communication about our maintenance and any necessary repairs. Service is seamless. Brian was great!
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BL Langford
2/6/25 Paul did a superior job cleaning and taking care of our pool today. As usual!! His happy attitude and refreshing professionalism are greatly appreciated. We actually look forward to his weekly appointment and the fact that he leaves our pool spotless is an added benefit. Kudus to Paul and Patriot!
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Linda Schimoler
Our pool sparkles. The technician has been the best.
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Peter and Rozy Havighorst
Paul is the best. Knowledgeable and a joy to work with.
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Don Tappan
Paul is great!
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Rick Miers
1/30/25 Paul does outstanding work on our pool. He is always prompt, reliable, friendly and professional. He answers all our questions, especially about equipment alerts, in a knowledgeable and decisive way. We appreciate his expertise and attention to detail.
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Linda Schimoler
Techs like Shawn are hard to come by! He not only excells at his job but is also great at communicating. He took the time to answer all my questions.
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Gail Lobeck
I have always taken care of my own Pool but injured my leg and was unable to do so. We called patriot pool and spa to maintain the pool. Brian came out and did a dramatically better job than I have been doing. The pool was tested and cleaned so that it now looks great. I now plan to have patriot pool and spa. Continue to maintain the pool even after I recover.
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Hank Richardson
Mike Shipman has provided service above and beyond in the one plus years he has been our technician! Mike helped diagnose a problem with our pool and provided an early warning about a repair needed. Mike, thanks so much for exceptional customer service!
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Stephen Yingst
We are very pleased with our pool tech, Brenton! He is diligent cleaning our pool and keeping us informed about what materials he is using to remove calcium stains under our waterfall and spouts! This is a wonderful result of his hard work! We want him as our pool tech forever. Bob & Elaine
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Robert T Jackson
Tyler has been fantastic! He’s friendly, efficient and effective in caring for our unique pool. He’s very knowledgeable with great input and recommendations, being quite the problem solver.
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Christine Baldwin
Tyler Kidd does a magnificent job with our pool, week after week. We are very pleased and hope he can continue with us. Thank you! Charles King 1467 Walnut Way, TV
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Becky Montesino-King
Our original install by T and D was a good experience. Of the many techs we have had over the years, Mike Shipman is the BEST of them all! He answers questions,, makes valuable suggestions and is professional in this conduct. Thought you should know! Dorothy Scicchitano
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Dorothy Scicchitano
we have been using patriot pools for over three years, their services are great, our tech Carlos A is always on the point and his good customer service and support are exceptional, I Strongly recommend him and his company Patriots, affordable price and quality 👍🏻🩷
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CAAB
Tyler has been doing a good job keeping our pool look great. He has recently been joined by Brandon.
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Phil Kimble
My latest experience with Patriot Pools has been wonderful. I was having trouble getting my heater to work and my technician Tyler was able to get it going so my grandchildren can enjoy a heated pool when they arrive tonight. I’m so happy that they won’t be disappointed. Thank you Tyler, you’re the best.
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Dorothy Falzone
Tyler did a great job with a drain and clean for my spa.He was very friendly and informative regarding my problem. He was very prompt and timely in getting it done. Very pleased.
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Bernard Beckman
We’ve had great service from our tech Charles and highly recommend Patriot Pool. Charles goes over our pool details and makes sure to explain any upcoming services we may need. We are very happy with his service and Patriot Pool.
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Bill Aube
CJ the lead tech is extremely professional and personable. A definite asset to Patriot Pools
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Thomas Gibson
They're a great company. Always friendly and happy to answer questions. When there's a repair to be done, they send me an estimate and get the job done quickly! I've had a lot of pool companies but I think Patriot Pool and Spa is the best!!!!
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Melissa
Brian was awesome as well as Dan.
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Sallie Richards
1/23/25 You’d think our pool tech, Paul, was a mailman, as he shows up in the cold, sleet, drizzle, and I expect he would continue in snow! Of course, Paul left our pool in tip top, albeit cold, shape today. We are very appreciative of his reliability, expertise, friendliness and hard work. Paul is an exemplary employee at Patriot Pools and we are glad to have him as our tech!
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Linda Schimoler
Tyler is a good tech connecting with his customers well. Very knowledgeable and efficient.
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Rick Webb
Tyler has been an excellent technician for my pool. Very knowledgeable and extremely helpful with any questions I may have.
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Eileen Sapperstein
Tyler is friendly, conscientious and more than willing to assist in any way we need. Great service, and in this world, that is saying something! Thank you, Tyler and Patriot Pools!
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Sheri Carmon
Contuing to take great care if our pool...our tech, Paul, is an excellent communicator and very dependable.
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Pete Fowler
Have had pool and spa service for many years and they give great service.
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William Smith
Brian was absolutely amazing and would love to have him out anytime to work on my pool and just a great guy to learn from. Thank you for your amazing service.
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Zane Donahoo
1/9/25 Paul continues to take outstanding care of our pool. He and Patriot Pool are the best!
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Linda Schimoler
David C was efficient and awesome! I highly recommend Patriot Pools 👍. Thank you!
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John Fitzpatrick
David was great! Thank you!
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Matt Cerasia
I had a wonderful experience with Patriot Pool and Spa. David provided exceptional pool service for my family. He was friendly, polite, and professional throughout the entire process. I was impressed by how efficiently he completed the job, leaving my pool spotless. I highly recommend David for anyone looking for fast, reliable, and quality pool care.
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Alyssa Kelley
David is so kind with my dog lucy and my two boys and they trash the pool... David does an excellent Job and is always professional
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maureen cahir
1/16/25 Paul’s suggestion for our pool issue was spot on. We followed his advice. No problems now. Thanks, Paul, for your knowledge, expertise and reliability with our pool service! You are a great asset for Patriot!!
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Linda Schimoler
Patriot Pools has done an exceptional job maintaining our in-ground spa. Their servce tech Tyler seems to take great pride in his work and has gone far beyond the normal proceedures to maintain our (aging) spa, even removing old stains that no one else could do. Very pleased with their communication and work. Bob B, The Villages FL
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Bob Bullock
Dan came out for my "pool school". He gave me a thorough explanation of how the equipment worked, how i could diagnose problems, and what upgrades I could do. Its been 2+ decades since I owned a pool, so I was happy to have a refresher. I was impressed enough that I ended up engaging them to upgrade my pump and other equipment. The before and after pictures show the quality of their work. Note the clean connections. There isn't PVC solvent / primer all over the place like the previous installation. Their team explained everything very well. I'm very happy with their service. (Pictures are "after", then "before")
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Andy Howell
Weekly service is fantastic! My recent experience with Carlos A was excellent. Carlos is great professional.
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William Mayrl
Dan came out for my "pool school". He gave me a thorough explanation of how the equipment worked, how i could diagnose problems, and what upgrades I could do. Its been 2+ decades since I owned a pool, so I was happy to have a refresher. I was impressed enough that I ended up engaging them to upgrade my pump and other equipment.
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Andy Howell
Brian did a great job. Friendly and knowledgeable
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Ed Wester
1/3/25 Happy New Year! Great to see Paul as he catches up from the holiday closings. Paul is an excellent diagnostician who has informed us of a potentially serious issue along with steps for a cure. We will follow his advice immediately to rectify the issue. We appreciate Paul’s continuing conscientious attention to our pool and all its functions as well as his diligence in keeping it in top notch condition. He’s a wonderful representative for Patriot Pool and Spa and a fantastic resource for us and our pool.
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Linda Schimoler
My pool looks fantastic thanks to Carlos A. He is always very pleasant, courteous, and does a great job with my pool. Highly recommended.
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Rick Dietz
We had several issues with the pool and the service was excellent and done promptly Thank you so much Joshua, Phillip and Travis
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Anita Westerback
Fast and responsive. Josh was friendly & professional when he replaced my pump.
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Patricia Jemibewon
We have been using Patriot Pools for service for four years with great results. The pool always looks great, and the chemicals are spot on. We used an independent guy before who over chlorinated it, which is common I hear, and it led to bather discomfort. Pricing is fair, the techs are very friendly. Really like Carlos A.
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Rob Smith
Brian was very effective and efficient and did the filter cleaning in the rain!
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Sandy Magana
Patriot Pools is reliable on keeping pool clean and running !!!
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Julia Bagalay
Great service as always. Thanks again!
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Alex Bell
Well Done!
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Mark Thaler
Quality service for our pool for over a year now. Techs know their jobs and take their work seriously, and with pride.
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Michael York
I called Patriot to help fix a leak and they came out quickly. Brandon let me know he was on his way and was able to quickly find the leak and get it repaired in no time. Brandon is very knowledgeable and happily answered other questions I had. I appreciated that and will call again when I need anything else. Thanks again and highly recommend them to anyone in need!
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Richard Pope
Great technicians & excellent service. Very happy with all they do
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Michelle Reader
Patriot Pool and Spa has provided us with excellent quality service for our pool equipment. Reasonable cost, good communication, and timely service. I highly recommend them.
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DENNIS ROTH
I moved to a house with a pool 9 years ago and found Patriot Pool & Spa right after I moved in. They have been servicing my pool ever since. They have helped me with repairs, kept my pool spotless, and provided outstanding customer service. I highly recommend them for all of your pool needs. They are responsive, reasonably priced, and skilled professionals!
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Debbie Mitchell
We switched to Patriot Pool & Spa after the pool company we previously used was sold to another entity. Visits by the former company were 5 minutes at best and we saw our water quality and pool appearance decline. Therefore, we called Patriot Pool & Spa. They were extremely professional over the phone and their service personnel are great! Their cleaning is thorough. They notify us on the day of service if there is an issue with any part of our equipment and provide a quote via e-mail the same day for repair. Their repair people are also great and get the equipment fixed quickly and correctly. I highly recommend Patriot!
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Deborah Conner
Very thorough. Our pool has never looked so good.
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John Burmeister
Patriot Pools always notifies me when they are on their way to my home, and also provides me with a detailed report, including photographs, when they are finished. My technicians are always friendly and helpful and answer all of my questions and concerns. On the rare occasion that something goes wrong, the office is very responsive and sends someone out to address the problem promptly. I highly recommend Patriot Pools for pool service.
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Ellen Stotmeister
Billy Kidd came to service our pool today and did a fantastic job. He was a joy to speak with and we appreciated his professionalism. Billy thanks for loving what you do it shows in your attitude and service.
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Gary A Serago
Brian was very polite and provided excellent service!!!
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Rory Kuenn
This pool tech has been here before and every time is absolutely stellar. Patriot Pool’s is lucky to have him
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John Erickson
Lots of heater problems. Josh at Patriot Pools stuck with me and tried his best to get my 15 year old heater back up and running. After several visits we finally decided it was time to replace the beast! Josh had the new heater installed the very next day! I highly recommend Patriot pools for any of their services. Especially the complicated problems.
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Michael Semmelmann
Jeremy Ottmo cleans our pool. He does an excellent job! Dependable, and very thorough! It’s so nice to have Jeremy cleaning our pool again!
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Mary McDaniel
Absolutely love the experience from this team. They always make it a point to take time to answer questions and explain things. Other companies just want to show up, do whatever, and get paid. Not Patriot. They treat you like family.
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Dennis London
Excellent Pool Service - Highly Recommended! We’ve been using Patriot Pool& Spa for pool maintenance at our resort "Emerald Seas" for several months now, and we couldn’t be more satisfied with their service. Carlos A is very professional, reliable, and always arrives on time. he takes care of everything, from cleaning the pool to checking the chemicals and ensuring the equipment is running smoothly. Carlos takes the time to make sure the pool is spotless after each visit and always leaves it in pristine condition. If you're looking for a pool service company that you can rely on, I highly recommend Patriot Pool & Spa. Please call them for your pool service, you won't regret it.
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Front Desk
So far so good. Carlos A is our pool tech and he has been doing a great job. Due to a home being demolished next door our pool was full of dirt and algae and turned green and black. Carlos A was Amazing in getting the pool back to clear and blue. He is also a nice and friendly pool tech and very knowledgeable! We highly recommend Carlos A!!!
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Sfm Fms
11/27/24 Paul and Jake were here bright and early to get a jump in the long holiday weekend. They did their usual outstanding job cleaning our pool. Additionally, they did troubleshooting for the weird sound the filter was making and it appears to be fixed. They are knowledgeable, conscientious and diligent with all they do with our pool. We really appreciate Paul and his helpers. He’s the best!!
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Linda Schimoler
Patriot Pools installed our Pool Heater. They did a great job and customer service was wonderful.
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Dusty Bakke
Joe R is our pool technician, he does a great job looking after our pool. We’re snowbirds and we know we can count on Joe to look after our pool when we’re not here. He gives us a sense of comfort knowing he’s here. Keep up the good work Joe, much appreciated. John F
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john forth
Brandon just finished fixing our pool. We greatly appreciate his professionalism and knowledge.
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Jennifer McLeod
We have been very happy with the weekly service given by our friendly tech, Joe R. Since he’s been our tech for the past year, the issues we’ve had in the past seem to have been resolved due to his dedication and his attention to detail!
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June Meno
I would like to provide a review for my current pool technician Jonathan. Jonathon has kept my pool sparkling clean. He checks and balances any chemicals as needed. He keeps me informed of any needs beyond the norm. Jonathan is punctual, knowledgeable and is quite personable. PS overall Patriot has been a good choice for my pool. Mike
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Michael Baker
11/21/24. Paul cleaned our pool today and, as usual, did a thorough job. He’s always prompt, friendly, knowledgeable and a truly hard worker, always conscientious and diligent. Great job, Paul!
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Linda Schimoler
Joe R takes great care of our pool each week. He is friendly and courteous and makes sure that our pool is ready and safe to use. I think he likes his job and it shows!
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Myrna
Joe R. Joe keeps our pool in great shape the water is always nice and clean he tends to the filter when it needs it and is very courteous and respectful!
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William Boulden
Mike Shipman is an excellent swimming pool technician who successfully endeavors to meet my high expectations every time he services our pool. Recently he worked over several visits to remove scale build-up from several hard to reach tiled areas of my pool. He is very knowledgeable about pool maintenance and pays careful attention to all aspects of his job. I highly recommend the work Mike does and view him as an excellent representative of Patriot Pool & Spa. Jim Paces 439 Abner St. The Villages, FL 32162
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James Paces
Garrett does a great job cleaning and maintaining my pool/spa. Totally understands customer service. I asked for some help with my spa remote and Garrett discovered an issue thst required service. Within 15 minutes I spoke with Roberta and Jamie from the office and I am now scheduled for a repair tommorow!
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G N
We’ve had some pretty good pool guys but Chris is by far the best we’ve had. There have been challenges with our pool due to the size of it, mainly with algae. Chris has turned it around and our pool is looking better than ever. His commitment to detail and desire to do the job right can’t be matched. We truly appreciate all his efforts! Great job!!
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Daryl Hope
Jeremy does an outstanding job for us. Consistent, thorough, and reliable. I would recommend him to anyone!
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Brian Rigney
Joe R is an awesome pool technician. He is dependable and thorough. Before we hired Patriot Pools our chemicals were all messed up. Joe worked hard to get them right and now our pool is sparkling clean. We are so glad to have Joe keeping everything just right and beautiful.
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Pamela Bradley
Jonathan is great! Very conscientious and does a great job.
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John McDonald
Always great service from Joseph
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Tom Gagnon
We are very pleased with our pool services from Patriot Pools. Our pool tech Chris always does an excellent job!
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Maria Davenport
11/14/24. Paul just cleaned our pool for the week. Great job! His attention to detail is outstanding and he helped troubleshoot a problem then set up a tech visit. Paul is the best!!!
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Linda Schimoler
Our technician Jeremy is the best! Hard working, extremely knowledgeable and responsible. Not one issue with water quality or cleaning since he began taking care of our pool. Whatever it may be I know he will handle it correctly… And, just an all around nice guy!! Very thankful to be on his route.
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Lou Flowers
Jeremy Ottmo is the reason that Patriot Pools is such a significant element in the Terry family! In addition to the impeccable and timely service, Jeremy is the epitome of professionalism! Rarely does a domestic service technician possess the individual qualities apparent with Jeremy! The courtesy, kindness, and respect shown is impeccable! Jeremy Otto, and therefore Patriot Pools, are treasures to the Terry family!
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Joan Terry
Maurice did a fabulous job at some difficult repairs and installation of a new heater and wifi upgraded control board. He explained everything and answered all my questions. I highly recommend his work.
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Tom Kittleman
Brian did a great job with the service and keeping me informed as the job went along. He even showed pictures of the system before and after.
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Rahul Maini
Jeremy has been doing a great job!
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Vita Ostrowski
Billy Kit and James came to clean our pool after having pavers put on our lanai. They were extremely helpful and very nice, needless to say the pool was a mess. They have been working all week getting our pool back in shape. Thank you so much for working diligently to get out pool looking good again
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Lois Bowman
Joe Roby does a five star job. Best pool man we ever had! Jim Chase
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James Chase
Rusty was amazingly helpful yesterday as he repaired our automatic water filler. !!!!! Bravo!!!
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Pamela Treut
Very professional. Excellent care. Great asset. Does things right. Dan continues to impress. Very patient and thorough
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Don Murff
Patriot Pool and Spa sent Brian out to clean out our pool filter yesterday. He showed up on time and gave it a thorough cleaning (and boy did it need it). He was friendly and did a great job. Much appreciated!
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Bob Teal
Great service and a good experience. On time and very knowledgeable.
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Teri Morgan
Recently had them come out to make repairs on our pool pump and Josh couldn’t have been more helpful and professional. Everything is working great. Thank you so much!
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Jackie Cullen
Excellent work, very professional. Josh and Colin did a great job!!
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Jay Peterson
Joe R cleans our pool every week and we really enjoy him and he does a great job..
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Sandy Gagnon
12/7/24 Paul cleaned our pool this morning and left it sparkling once again. He is always reliable, hardworking, knowledgeable and friendly. We feel blessed to have Paul as our tech. Patriot Pools is lucky to have such an outstanding employee representing the company.
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Linda Schimoler
equipment repair - excellent job at excellent pricing
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William Campbell
Paul continues to be an outstanding pool technician. He is reliable, prompt, knowledgeable, friendly and hardworking. He leaves our pool sparkling. He is a huge asset to Patriot Pools!
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Linda Schimoler
We love Patriot Pool and Spa! They take great care of our pool- Brian did excellent work this week!
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Melissa Montgomery
Joe R. Does an outstanding job maintaining our pool. Highly recommend.
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glen luette
Brian is awesome
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Jeffrey Rowland
Dan was extremely knowledgeable
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Shari Schneider
The technician Brian was great. He let me know days in advance the window of time he would be coming out to clean our filter. He also text me when he was on the way. When he arrived he answered a few questions I had and completed the job in a timely manner. Very professional.
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Mark Soenen
Great company , Nathan was the best tech and very knowledgeable and patient.Highly recommend him for your tough needs that no one else can figure out.My pool was having sever algae growth and stains and he could figure out the issues and make the pool clear in just a week. Absolutely love this company.
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Alok Mazumdar
Josh was great and quick to get our repair done. Patriot has been my go to for all things pool and spa.
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David Reyes
He was very polite and nice…. And obviously a better plumber than me!!…lol no leaks!!
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henry taylor
Patriot Pool & Spa has been a trusted partner in taking care of my pool & associated equipment for years. When I needed a motor replaced, I knew what company to call. Maurice, the technician who replaced the motor, did an excellent job and was able to speak in detail about not only about what was happening with motor replacement, but also an included a larger picture view of the system. Great job and I will continue to work with Patriot Pool & Spa in the future.
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Scott Taylor
Very knowledgeable and great service.
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Jenn McClain
All the technicians are courteous and knowledgeable. Communication with them and the main office is good. My only minor complaint is the lad time between visits to correct my problem. Pool was usable the whole time, however. I recommend them.
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Dana Dean
Joshua did a great job swapping out our booster pump. He was quick, thorough and friendly and accommodated our schedule.
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Peggy Bixler
Patriot Pools and spa always does a complete and professional job
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Coolgamerhaydes 2
We have been using Patriot pools for over 5 years now and we couldn’t be happier, our pool always looks great and they got the best client service and technicians. Whatever problem we’ve had they’ve fix it right away. They are very quick to respond to any emails or a calls when we need them, so happy we found them.
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sara belmontes
All around awesome service!
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Alison Smith
I recently encountered a significant issue with my pool equipment and control systems, which unfortunately stemmed from a previous service by a competitor. Rather than accurately diagnosing the problem, the competitor began replacing parts unnecessarily. When replacing a valve, their lead technician lacked the expertise to properly adjust the cams. This lack of knowledge and ability to fix the issue left my pool pumps running non-stop for several days, with no immediate resolution offered. In response, I reached out to Patriot Pool & Spa, and they understood the situation I was in and promptly dispatched their technician, Nick, that same day. Nick quickly identified the root cause, had the necessary parts on hand, and resolved the issue within hours. His professionalism and efficiency made a world of difference for us. If you ever need equipment repair, contact Patriot and ask for Nick.
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Michael Gulick
Tyler and Tim did a terrific job - exceeding expectations!! 5 star service- well done!!
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Brian McIver
Friendly, reliable service! Highly recommend.
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Kathy Walt
Mike Shipman, our technician in The Villages FL does a great job. Our pool has never looked better. Also we’ve had good experiences with Jason when he has come out for repairs on a couple of occasions.
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Gillian Cappiello
Adjusted from 1 to 4 stars because the lady kindly waived part of the charge following my complaint. === Not satisfied with the communication. When making the reservation, I was told 150$ dispatch fee contains 1hr labor fee. But when the technician arrived onsite, I was told to pay an additional 150$ labor fee and parts fee for replacing the parts. There might be some miscommunication, but was not happy with the experience.
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Zhiye
Brian did a fantastic job cleaning my pool filters. The before and after photos are unbelievable!
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Carol Wolf
Top-notch service. Oniel is very knowledgeable and very helpful whenever I need his assistance in addition to maintaining the pool perfectly.
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Lilian Spajic
Great service and a good experience. On time and very knowledgeable.
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Teri Morgan
Maurice was fantastic! Very knowledgeable and patient with all of our questions. He was so nice and helpful. Was a great experience.
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Rich Geppert
10/11/24 Another hurricane, Milton this time. Much worse than Helene and Debby. But, true to form, our pool techs came out only a day late to clean out the dirt laden pool and took the time to expertly get our pool sparkling again. While we didn’t actually see them, we are sure Paul and Jake were the professionals out today. They are extremely hard working and diligent when it comes to our pool. We are grateful to have this team on our side!
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Linda Schimoler
Josh did an amazing job installing my new pump and filter system. He explained everything in a clear and concise manner & couldn't have been more friendly. Highly recommended!
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Patrick Breland
Solid work, always on time, and available by phone or text, can’t beat it!
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Jeff Howard
I want to give Chris Macpheason the Repair Manager a Big Thank you !! Without your guidance on helping me Obtain my Texas Rail license during my year of employment there , I would of not made it without your help , The courses provided by Patriot and your constant push to get it done ,even after I failed gave me the grind to not give up and keep rescheduling the test till passed . I know it’s was never my work experience or performance that lead to my termination and not being re hirable there I am aware it was my Attidue of my own time management speeches and my mouth popping off to the GM during termination that day . Thank you Chris for believing in this guy 💯
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shawn malatek
Brian did a great job with my filter clean. Appreciate it!
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Kent Conine
I just switched over to Patriot Pool & Spa, and I have to say these guys are rock solid. They take photos and are quick to diagnose problems. I like how they quoted me with a minimum suggested repair vs. total repair, which was excellent and convenient for me to sign off. Also, we had some leftover chemicals, which they are okay with using up until we run out. Anyways guys thanks I hope this review helps your business 🙂
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Michael Carpenter
Had service performed on pool pump and new filter cartridge installation. The technician Shawn did an incredible job. So happy with the work performed by Shawn and his explanation on using the filter. A+++
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Barr Plexico
My Patriot Pool guy s Jos Richardson. He is doing a great job!
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Burt Luce
Colbie with Patriot is an amazing technician. She keeps my pool looking great. The entire team has been wonderful to work with, and stays on top of any issues my pool has. Colbie even looks out for my pups while she’s in the back yard, and refills their water bowl. Thank you Colbie and Patriot!
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Laura Sullivan
Paul does an outstanding job servicing our pool. He is competent, professional, and extremely pleasant. We look forward to his weekly visit. He always answers our questions and makes a sincere effort to correct any problem. He treats our pool like it is his personal pool. You are very lucky to have such an outstanding employee. Gordon and Beverly Garrett
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Gordie Garrett
Very fast, very professional, very thorough. Amazing communication with pictures and text messages.
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Darron Granger
Paul has been my technician for a long time, and has always been fantastic. His colleague Jake, who I have recently met, is also great. Not only are they very experienced and knowledgable, they are friendly and pleasant to work with. They never miss an appointment and always do a thorough job. I like that they are willing to share their knowledge and help me understand what is going on with my pool chemistry. Highly recommend!
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Don Tappan
I got great service from Ty . Ty was promoted and replaced by Rusty NoelI. Rusty continues to provide the same professional, reliable and courteous service. On the occasions that I needed repairs to the 18 year old equipment I also received prompt responses, clear explanations and professional work from the repair staff. I continue to highly recommend.patriot.
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Charles Dunn
Our Tech Joshua was very professional and helped us solve our issue quickly. He was communicative, on time, thorough and helped talk through different type of solutions depending on what we were most comfortable with. Would highly recommend again in the future.
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Justin Sefrin
Brian does an excellent job every time he cleans the pool, accessories, and filters. He is communicative and professional. I highly recommend him for services along with patriot pool and spa!
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Ashley Nielsen
UPDATING, A YEAR LATER: Patriot continues to be an excellent & reliable pool service company. Our weekly tech is Josh Richardson & hard to imagine anyone doing a better job - a true professional, but at the same time a super nice guy and very approachable. Also extremely knowledgable and clearly knows exactly what he's doing. We feel like Josh maintains our pool with the same care & concern as if it were his own. That's the highest compliment we can give. Conclusion: Continues to be a great company with competitive pricing and great service (especially our tech Josh). Overall, A+++ PRIOR REVIEW: B&B did our weekly pool maintenance prior to their merger into Patriot Pools. I'm happy to report that Patriot has not only provided the good service we were used to, but has proven themselves to be absolutely excellent. On the two or three occasions that I called Patriot to clarify something about our service or billing or any other matter, I immediately had someone on the line who understood exactly what I was asking, who knew the answer and who then explained it perfectly. Excellent company. A+++
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Steven Young
I have been a loyal customer from the beginning when Patriot Pool took over for T&D cleaning services, currently 8+ years. The current managing supervisor, Walt, and his team do a fantastic job. I can see the improvement since Walt was placed in charge. The technicians are well trained and approachable for feedback. My Current technician, Joshua, does a wonderful job taking care of our pool and treats our pool like it's his pool, with tender loving care.
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Smith John
Brian did a fabulous job getting my filter cleaned and sealed up right! So helpful!
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Mike Osburn
C.J. yesterday answered so many of my ?'s having them not addressed from a previous email sent to the office. Despite having a long day and I being his last stop on a rainy afternoon, C.J. addressed many of my concerns while testing and cleaning.
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Marsha Cooper
Maurice and Josh came over to help me figure out a pump issue. They figured it out quickly and went ahead and cleaned the grids since the pump was open. Now everything is running fine! Super cool guys.. but I guess really everyone I have spoken to at Patriot has been helpful and nice.
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Belle Pate
Had new pool pump installed by Patriot and got entirely lost during reprogramming. Called tech support and technician not only walked me through setup but explained water flow and how my valves needed to be adjusted. Have used Patriot for years but this was my first home tech support and was totally amazing
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Dan Petersen
Today was my first experience with CJ. What a great guy...knowledgeable, hard working, thorough and even great with my dog. Thanks, CJ.
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Sandra Gebhardt
I want to give Billy at Patriot Pool and Spa an excellent review. I have been having issues for the last few months with pump speed and pressure and could never figure it out. It took Billy a couple of times but it finally my issue was correct and all is well, all is well after a few months not being correct. Billy was the answer and followed up with me as requested each step along the way.
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Terry Blue
Very professional. Excellent care. Great asset. Does things right.
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Don Murff
Knowledgeable and efficient.
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Toni Steward
Maurice was fantastic. He came out on time and made the repair quickly. He did a good job of explaining the new timer to my son and I. 10 out of 10, would recommend Maurice.
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Jacob Ross
Clean great. Very happy with the service.
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Marc Thompson
Lisa & Tyler Kidd were great. They explained everything about what they were servicing and recommended products to get rid of scale buildup.
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scott keller
I really appreciate the beautiful job Billy did on the grout in my pool. It looks so much better now! Thank you, Billy, for your meticulous and impressive work and also to Walt and Frank for your help in resolving the issue!
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Lydia Hurst
I had great service. They always txt me when they are on the way. The service professional was prepared to service the leak I had, brought all the needed replacement parts. After he was finished, explained to me what he repaired. No more leak! I would recommend patriot.
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Mariano Camarillo
They have serviced our pool for years! Great folks, weekly service and repair team!
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Amanda Tindal
Joshua was great! Very friendly and worked quickly to resolve our issue.
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Stacey Steele
Great work and very well priced! Definitely use them again!
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Lance Goodall
Chris was here at my pool today and did a GREAT job. Looking forward to seeing him every week. Thanks Walt and Chris
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David Currier
Robert is my pool guy and I find him to be knowledgeable and hard working. He always listens to my concerns and if he doesn’t know he always finds out and fixes it. He is the reason I use patriot pool service. Great employee.
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Debbie Austin
My pool was serviced today. TYLER, lead tech was filling in the route. He did an excellent service!! The best service we’ve had since Patriot took over. He notified me of damage to my salt cell end cap that occurred within a week after previous service. Tyler notified me of my chemical levels in person. BEST service I’ve had in 5 years. He’s a keeper 😎. Thanks TYLER 👍
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Linda Schreiner
Courteous, gave plenty of notice of their arrival, communicated very well on their progress and ended with photos of the filters before and after cleaning. Job well done
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Dean Maddalena
5 stars as usual for our pool techs Robert Van Epps and Andre Crossley. They are both an asset to Patriot Pool. I never have to worry about them showing up and keeping our pool in tip top shape. Our pool has never looked so good. We couldn’t ask for anything or anyone better. Mitch and Ginger Cohen
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Mitch Cohen
My pool looks fabulous, Robert and Andrea do a top notch job! Thank you guys!
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Lorre Bradbury
Joshua replaced an entire filter system on our pool. Great job and wonderfully friendly technician.
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Eric Anslyn
We are very happy with Patriot Pools service. Robert V and Andre C do an outstanding job. They are a great team.
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Gary Trasatti
Maurice did an excellent job replacing our salt cell. He was punctual and friendly.
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Kerry Murphy
Nicole Maxie is really great to work with!
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Daric Georgiades
We are extremely satisfied with Patriot. What a blessing knowing our pool and equipment are well taken care of 🙂 Thank you for your attention to detail and excellence.
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Mary Christine Wissner
Joshua did a great job on Polaris repair. Arrived on time, had all the tools and materials needed and took care of the job quickly.
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Rick Masselink
Professional and very friendly service, great communication, and the pool repairs were done on time. The service techs even followed up with us to make sure our pool was still up and running after the repairs. They even provided video clips for us with detailed explanation! I highly recommend Patriot Pool and Spa. Kudos to Jeff and Brandon for being so helpful and professional!
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Barb “Mrs. Ferocious to you” Powell
Christopher Wolfe manages my pool with care. He is very professional. He ensures your pool is swim ready..He goes the extra mile to ensure his customers are very satisfied. He documents all activity for your review. I couldn't be more pleased with his service....
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Michael Harris
If I give could 10 🌟, I would for Billy, supervisor!! My pool, very small, had a issue after putting in a new salt cell . Then, they said I needed a new panel. Said NO. Billy checked and rechecked. Via his thorough investigation Dedication, very knowledgeable, concurred with me, I didn't need new panel. And, the Tech was correct. The RPMs were too low. Haha But my Phosates were sky high. Billy, did repeated treatments to bring them down/ gone. Billy., totally kept in the loop. Answereed my ga-zillions questions with a smile and laughter to. Billy, is very knowledgeable, professional, And, 'a people person' Billy, thank you! You're the BEST!
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C. Wilson
Andrew Brown has been super showing me the ropes of the pool as we have never had one. Super patient and helpful. Thank you Andrew and Patriot Pools for making owning a pool super easy.
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Jane Jones
Just met Andrew Brown today, our new weekly pool tech and LOVE his attention to detail & communication!! Patriot has been great from build to maintenance and it makes our lives easier! Melanie Lee
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Melanie Lee
Customer service was top notch. They got my pool up and running just in time before the weekend I was having company over. The technician was nice and gladly answered all of my questions as a new pool owner. Will definitely use again.
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Jose Ceniceros
Martin who comes to clean and service my pool has been exceptional. Always honest and thorough I can’t ask for anything more. Thank you Martin I appreciate your work!
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Dan Gill
On time, thorough, well-communicated
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Alvin Mok
8/22/2024 UPDATE: I am updating my review because the service from Patriot Pool and Spa has exceeded my expectations for these swimming months! Cameron, my weekly pool tech, remains providing the BEST customer service!!!! He answers all questions and the performance to provide the best customer service cannot be disputed concerning my pool or the equipment. Kudos to Cameron!! I have no regrets about the upkeep of my pool. I have the same technician each week, Cameron, who does an excellent job! He is very attentive to his job. My pool is always clean and the reports given each visit tell me what has been completed. I used another company prior to switching and watched from the camera what actions were taken. They did not provide what their advertising or pool cleaning reports stated. I was being charged for services I didn’t receive. Then I switched. Now I don’t bother looking at the camera because I know that I get exactly what I pay for! The company provides the service like clockwork and if you have any questions you are able to text or call and get an answer. I highly recommend! Again, thank you Cameron!
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Brenda Smith
Our cleaning tech, Andrew B, was so great today. He was courteous & friendly. Greeted me by name and really took care and time with the cleaning & chemical maintenance of our pool & made sure it was done well and right. We've had issue with some algae earlier in the summer & when he saw it slightly returning he took measures to clean it & nip it in the bud right then where prior it had either been overlooked or addressed too casually. I'd be very happy to have him maintain our pool each week. Patriot Pools has been fantastic and prompt in addressing any of our concerns & keeping our pool looking crystal clear. I am very pleased with their customer service in addition to the weeky service report emails detailing what was done during the visit with photos as well as chemical readings & what was added. I can highly recommend Patriot if you are looking for pool maintenance service. Well done!
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Julie Wilson
Andrew is great! Always good service
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Megan Cooley
Andrew knocked on the door and introduced himself as my new technician. He was very friendly and professional. We discussed small issues I had recently and he assured me he will do his best to make sure those issues do not occur. He did a great job and we are very pleased.
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Ty Williams
Our pool guy Christopher Wolf is the best very knowledgeable and professional our pool is ALWAYS spotless. We have dogs and he always gives us a call before heading to our house so we can put them up since they don’t like visitors we appreciate him so much.
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Crm Kennels
Our service tech Chris is always taking care of the pool each week. He lets us know if there are any issues or potential problems before they get out of control.
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Jim Elledge
RECEIVED MY VILLAGES UTILITY BILL WITH THE SHOCK OF HIGHER-THAN-NORMAL WATER USAGE CHARGE. I IMMEIATELY CALL VCDD UTILITY CUSTOMER SERVICE WHO SENT A WATER READER OUT THE NEXT DAY; WATER WAS RUNNING FROM SOMEWHERE! MY SECOND CALL WAS TO PATRIOT POOL & SPA. THIRD CALL WAS TO A PLUMBER, WHICH I ENDED UP NOT NEEDING. PATRIOT WAS OUT THAT SAME DAY CHECKING MY 8-YEAR-OLD SPA SYSTEM. THE NEEDED REPAIR WAS COMPLETED THE VERY NEXT DAY!! I DON’T THINK YOU COULD ASK FOR A MORE RESPONSIVE COMPANY. THANK YOU, PATRIOT, FOR KEEPING MY SPA IN SWIMMING CONDITION!!! AND FOR BEING AND HIRING SUCH KNOWLEDGEABLE, PROFESIONAL, WONDER AND RESPONSIVE EMPLOYEES. PATRIOT HAS A GREAT TEAM!!!
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TUVA WELP
Christopher Wolf is our pool guy. He made sure that our chemicals were where they needed to be. My pool cleaner keeps disconnecting from the wall and he always reconnects it for me. He walked me through every step of his process. I highly recommend his service.
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Juan Trevino
Joshua was great.
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Jim Deaton
Brian at Patriots Pool continues to do a fantastic job for us. He is dependable and thorough with his work and follows up on our pool care as needed. We continue to partner with Patriot Pool because of him and the entire staff. We have been with Patriots Pool for 5 years!! Thank you! Highly recommended them!
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Tim T
Andrew is very diligent.
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Jim Albrecht
Just used Patriot for the first time -- Great company from the lady that answered the phone to Jeff, the tech that came to do repairs. Outstanding!!
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timothy boes
Felix is our technician and we’re very pleased with his services. He has been amazing in ensuring that our pool remains sparkling clean week after week. He takes his time brushing every surface of the pool and really caring for our pool.Since Felix has been our technician , we no longer struggle with Algae. Felix is professional and very friendly and a very good representative of this company. I hope he is getting the recognition he deserves. We struggled with a different company before finding Patriot Pool &Spa and I wish we knew about Patriot Pool & Spa from the beginning. Thank you for restoring the dignity of our pool. We look forward to continuous business with Patriot Pool & Spa.
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FeeFe Peace
Excellent service. Very knowledgeable and fairly priced. I was previously using another pool service company, however I had some issues with equipment repairs being needed. I understand trouble shooting these things can be tricky, which my prior pool company struggled with. However Van and Nathan came out from Patriot Pools and were able to identify the issue within minutes. The price of the repairs/service was very fair, and they completed the job the next day. They went above and beyond and educated me on a lot of my equipment, which will be very helpful in the future. I'm very pleased with these guys, they know what they're doing. Highly recommended. Well done Patriot Pools, thank you
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Steve Carey
Joshua did a great job. He was polite and worked quickly to replace the pump. Everything is working well. Thanks!
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Lee Doughtie
Joshua did a great job for me replacing my Booster pool pump ! He notified me when he was on the way to my house and did a great job checking that everything was OK prior to leaving. Nice guy. Easy to talk to and very knowledgeable. I would highly recommend Joshua ! If I ever have any more pool problems again, I will request they send Joshua !
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Art Smith
Brian is careful to keep my pool in top shape
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cliff drysdale
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