Reviews

Robert is my pool guy and I find him to be knowledgeable and hard working. He always listens to my concerns and if he doesn’t know he always finds out and fixes it. He is the reason I use patriot pool service. Great employee.

My pool was serviced today. TYLER, lead tech was filling in the route. He did an excellent service!! The best service we’ve had since Patriot took over. He notified me of damage to my salt cell end cap that occurred within a week after previous service. Tyler notified me of my chemical levels in person. BEST service I’ve had in 5 years. He’s a keeper . Thanks TYLER

Courteous, gave plenty of notice of their arrival, communicated very well on their progress and ended with photos of the filters before and after cleaning. Job well done

My pool looks fabulous, Robert and Andrea do a top notch job! Thank you guys!

Joshua replaced an entire filter system on our pool. Great job and wonderfully friendly technician.

We are very happy with Patriot Pools service. Robert V and Andre C do an outstanding job. They are a great team.

Maurice did an excellent job replacing our salt cell. He was punctual and friendly.

Nicole Maxie is really great to work with!

Joshua did a great job on Polaris repair. Arrived on time, had all the tools and materials needed and took care of the job quickly.

Professional and very friendly service, great communication, and the pool repairs were done on time. The service techs even followed up with us to make sure our pool was still up and running after the repairs. They even provided video clips for us with detailed explanation!

I highly recommend Patriot Pool and Spa. Kudos to Jeff and Brandon for being so helpful and professional!

Christopher Wolfe manages my pool with care. He is very professional. He ensures your pool is swim ready..He goes the extra mile to ensure his customers are very satisfied. He documents all activity for your review. I couldn’t be more pleased with his service….

If I give could 10 , I would for Billy, supervisor!! My pool, very small, had a issue after putting in a new salt cell . Then, they said I needed a new panel. Said NO.
Billy checked and rechecked. Via his thorough investigation Dedication, very knowledgeable, concurred with me, I didn’t need new panel. And, the Tech was correct. The RPMs were too low. Haha
But my Phosates were sky high.

Billy, did repeated treatments to bring them down/ gone.
Billy., totally kept in the loop. Answereed my ga-zillions questions with a smile and laughter to.

Billy, is very knowledgeable, professional, And, ‘a people person’
Billy, thank you! You’re the BEST!

Andrew Brown has been super showing me the ropes of the pool as we have never had one. Super patient and helpful. Thank you Andrew and Patriot Pools for making owning a pool super easy.

Just met Andrew Brown today, our new weekly pool tech and LOVE his attention to detail & communication!! Patriot has been great from build to maintenance and it makes our lives easier! Melanie Lee

Customer service was top notch. They got my pool up and running just in time before the weekend I was having company over. The technician was nice and gladly answered all of my questions as a new pool owner. Will definitely use again.

Martin who comes to clean and service my pool has been exceptional. Always honest and thorough I can’t ask for anything more. Thank you Martin I appreciate your work!

On time, thorough, well-communicated

Our cleaning tech, Andrew B, was so great today. He was courteous & friendly. Greeted me by name and really took care and time with the cleaning & chemical maintenance of our pool & made sure it was done well and right. We’ve had issue with some algae earlier in the summer & when he saw it slightly returning he took measures to clean it & nip it in the bud right then where prior it had either been overlooked or addressed too casually. I’d be very happy to have him maintain our pool each week. Patriot Pools has been fantastic and prompt in addressing any of our concerns & keeping our pool looking crystal clear. I am very pleased with their customer service in addition to the weeky service report emails detailing what was done during the visit with photos as well as chemical readings & what was added. I can highly recommend Patriot if you are looking for pool maintenance service. Well done!

Andrew is great! Always good service

Andrew knocked on the door and introduced himself as my new technician. He was very friendly and professional. We discussed small issues I had recently and he assured me he will do his best to make sure those issues do not occur. He did a great job and we are very pleased.

Our pool guy Christopher Wolf is the best very knowledgeable and professional our pool is ALWAYS spotless. We have dogs and he always gives us a call before heading to our house so we can put them up since they don’t like visitors we appreciate him so much.

Our service tech Chris is always taking care of the pool each week. He lets us know if there are any issues or potential problems before they get out of control.

RECEIVED MY VILLAGES UTILITY BILL WITH THE SHOCK OF HIGHER-THAN-NORMAL WATER USAGE CHARGE. I IMMEIATELY CALL VCDD UTILITY CUSTOMER SERVICE WHO SENT A WATER READER OUT THE NEXT DAY; WATER WAS RUNNING FROM SOMEWHERE! MY SECOND CALL WAS TO PATRIOT POOL & SPA. THIRD CALL WAS TO A PLUMBER, WHICH I ENDED UP NOT NEEDING.
PATRIOT WAS OUT THAT SAME DAY CHECKING MY 8-YEAR-OLD SPA SYSTEM. THE NEEDED REPAIR WAS COMPLETED THE VERY NEXT DAY!! I DON’T THINK YOU COULD ASK FOR A MORE RESPONSIVE COMPANY. THANK YOU, PATRIOT, FOR KEEPING MY SPA IN SWIMMING CONDITION!!! AND FOR BEING AND HIRING SUCH KNOWLEDGEABLE, PROFESIONAL, WONDER AND RESPONSIVE EMPLOYEES. PATRIOT HAS A GREAT TEAM!!!

Christopher Wolf is our pool guy. He made sure that our chemicals were where they needed to be. My pool cleaner keeps disconnecting from the wall and he always reconnects it for me. He walked me through every step of his process. I highly recommend his service.

Joshua was great.

Brian at Patriots Pool continues to do a fantastic job for us. He is dependable and thorough with his work and follows up on our pool care as needed. We continue to partner with Patriot Pool because of him and the entire staff. We have been with Patriots Pool for 5 years!! Thank you! Highly recommended them!

Andrew is very diligent.

Just used Patriot for the first time — Great company from the lady that answered the phone to Jeff, the tech that came to do repairs. Outstanding!!

Felix is our technician and we’re very pleased with his services. He has been amazing in ensuring that our pool remains sparkling clean week after week. He takes his time brushing every surface of the pool and really caring for our pool.Since Felix has been our technician , we no longer struggle with Algae. Felix is professional and very friendly and a very good representative of this company. I hope he is getting the recognition he deserves. We struggled with a different company before finding Patriot Pool &Spa and I wish we knew about Patriot Pool & Spa from the beginning. Thank you for restoring the dignity of our pool. We look forward to continuous business with Patriot Pool & Spa.

Excellent service. Very knowledgeable and fairly priced. I was previously using another pool service company, however I had some issues with equipment repairs being needed. I understand trouble shooting these things can be tricky, which my prior pool company struggled with. However Van and Nathan came out from Patriot Pools and were able to identify the issue within minutes. The price of the repairs/service was very fair, and they completed the job the next day. They went above and beyond and educated me on a lot of my equipment, which will be very helpful in the future. I’m very pleased with these guys, they know what they’re doing. Highly recommended. Well done Patriot Pools, thank you

Brian not only did a good job with my issue, he explained how my pump and filter worked together and how to troubleshoot and key indicators to watch for

Joshua did a great job. He was polite and worked quickly to replace the pump. Everything is working well. Thanks!

Joshua did a great job for me replacing my Booster pool pump ! He notified me when he was on the way to my house and did a great job checking that everything was OK prior to leaving.
Nice guy. Easy to talk to and very knowledgeable.
I would highly recommend Joshua ! If I ever have any more pool problems again, I will request they send Joshua !

Brian is careful to keep my pool in top shape

Having been loyal to our previous pool cleaning company for 5 years (having a newly built pool) we had nothing to compare it to. Service was acceptable(ish), but not exceptional. Creeping the neighbors pool company (Patriot) and seeing how they stuck around for more than 5 minutes and actually cleaned the pool made us jealous! So a quick call and boom! Regular rotation and service. We now feel that (as the pool ages) we’re in good hands and issues will be brought to our attention instead of ignored. Our pool went from GA to VIP! Thanks Patriot!

Brian did a great job cleaning our filter and letting us know arrival times, etc. Pleasure to work with!

Good communications and service completed as planned!

Maurice is awesome.

The team at Patriot Pool and Spa are knowledgeable, responsive, and very eager to fix whatever problem might arise. We have been with them for nearly 10 years and each of them has helped keep our pool looking great. They respond in via text and make pool ownership very simple!

Brian did an amazing excellent job cleaning our pool filter! He was so nice and thoughtful. Brian was a pleasure to have around and our filter looks new!!!!

Patriot Pool & Spa is amazing! They serviced our pool on a weekly basis while we owned a home in Austin for around 5 years, and I would not hesitate to recommend them. They are highly responsive, transparent, respectful, fairly priced, and they do great work. They were open to constructive feedback whenever issues came up, which really only occurred during a period they had high turnover in their weekly cleaning technicians. Thank you for an all-around great experience!

Debbie has been taking care of our pool for about two years now and she is AWESOME! Super communicative and always does a great job. She’s fabulous at keep me updated and making sure our pool gets what it needs and keeping an eye out for any issues. She goes above and beyond and it’s so comforting to know my pool is always in good hands.

And a huge shoutout to Joshua! He recently did a repair for us and really went the extra mile to make sure that everything was perfect. He really invested the time and energy to do the job right.

Overall, I’m impressed by the communication with Patriot. I find their prices to be reasonable and they are quick to respond and get us on the schedule when the pool needs some extra love or repairs. Very happy with the quality of service.

They’re a great company. Always friendly and happy to answer questions. When there’s a repair to be done, they send me an estimate and get the job done quickly! I’ve had a lot of pool companies but I think Patriot
Pool and Spa is the best!!!!

Patroit Pool & Spa do a great job – from the gentlemen that clean our pool to Nick our service technician and everyone in the office. They are always friendly, professional and honest. I would definitely recommend this company!

Colin was our install tech for a new pump. He was personable and friendly, replaced the pump quickly and efficiently, and reviewed how to set it up. Good experience with Colin and Patriot Pools

Great job by the repair technician Colin. Professional and informative

Josh did a great job of replacing our DE filter and filter pump. The pool is looking good!

Patriot struggled during Covid, but has made a great come back over the last 9 months or so.

Paul Sulecki, our technician, goes out of his way to make our pool “shine”. He is great at communication, keeping us informed, and keeping his commitments.

Highly Recommend!

Update 6 months later:

Still going strong. Excellent service and the pool looks great. Paul has continued as our technician and continues to provide excellent service. It reall is nice to have the same technician over a long period of time.

Paul is our man

Another great experience with Patriot Pool & Spa. I use them for all of my pool service needs. The service tech Colin was on time and did great work. Will use again for any future pool issues.

Paul has really made our pool sparkle much better than any technician we have had. Paul is knowledgeable and diligent to find any problem with our pool. We are very pleased with Paul’s service.

Great job by Kenny

Paul does an outstanding job servicing our pool. He is competent, professional, and extremely pleasant. We look forward to his weekly visit. He always answers our questions and makes a sincere effort to correct any problem. He treats our pool like it is his personal pool. You are very lucky to have such an outstanding employee. Gordon and Beverly Garrett

Prompt service and great work

Josh, our Patriot Pools tech, did a thorough, timely job replacing our multi port valve and ensuring that was the root cause of our problem.

Felix is amazing. He came and cleaned our pool very thoroughly and brushed everything. The pool was struggling with the algae, but he came and cleaned it up for us. He was also so approachable and even explained what he was doing and needed to happen for the pool. He is great, and I hope Felix is being recognized and rewarded for his hard work! 🙂

Also, Bryce (spelling might be wrong, I’m sorry) is so responsive, and I appreciate his responsiveness and willingness to listen and solve the problem quickly. I can trust that if I leave a voicemail, he would call me back, and this speaks the integrity of his work. So thank you both! 🙂

Great pool service company. Professional, qualified technicians, and on time for rendered services. Recommend.

We switched to Patriot a few months ago, it’s the best choice we could have made. Our technician is Paul, he is so nice and personable, super efficient, makes sure everything is running good and cleans every week. Thank you Paul!

I had a very special job – switching out heat pumps from one pool to another – these guys came out, checked the job out, gave me an estimate, showed up when they were supposed to, made sure I was happy before they left…if all service oriented companies delivered the way these guys did – you would only see 5 star reviews! Job well done…

Really appreciate Brian (repair tech) – when we have issues he stays on top of them until we get it back where it needs to be! Thanks – Matt H

Reached out to Patriot Pool & Spa about issues with my pump. Raquel was super friendly and had a tech out to us in under 2 hours. Brandon was able to troubleshoot my pump and stuck around to answer all my questions about other pool related functions. Would highly recommend Brandon and Patriot Pool & Spa.

Patriot Pool & Spa is fantastic, I got done in three days what I couldn’t accomplish at all with Leslie’s. Shawn was my technician, great guy, really accommodating, was personable, and took the time to show me how to use the equipment. I replaced a 10 year old, leaky, single speed pump with a variable speed pump. Shawn did a great job, love the pump, I couldn’t be happier. I will call Patriot Pool & Spa if I need anything in the future, they are incredible.

Great service. Thanks Brian.

Patriot is a great pool service! They know what they’re doing and they do it efficiently and right the first time. Highly recommend.

I just wanted to say thank you to Patriot for the great work that you all have done taking care of my pool. I changed to patriot several months ago and their technicians have done an amazing job on keeping my pool going and absolutely clear and clean. Best service I’ve ever had. Highly recommend them.

Courteous and professional.

Miller @ Patriot Pools is fantastic!!
Professional and exceptional service!

Miller was here and he did a great job

I called them on Monday. Showed up Thursday and cleaned my pool in a couple of hours
Had a lot of mud from all the rain at the bottom
Definitely recommend them to anyone

Brian with Patriot Pools was great! Very friendly and knowledgable. Explained the process and showed me the pool equipment and how it works. Very happy.

Mike Shipman does a great job taking care of my pool and now my spa. Pool always looks great and he has no problem answering any questions.

Patriot Pools is awesome! Jonathan is our tech and he is always here on our scheduled day, rain or shine! He is so professional and knowledgeable! Our pool has never looked better!!

We are extremely satisfied with Patriot. What a blessing knowing our pool and equipment are well taken care of 🙂 Thank you for your attention to detail and excellence.

Very helpful and friendly service

A great value ! Brian was super knowledgeable and did a great job.

Paul is an outstanding expert in his profession…thank you for helping us!

Debbie our pool cleaner is very considerate and communicates well. I would highly recommend her.

Update to review. Jayson and Patriot still doing a great job on the pool. Professional and friendly service every time.

Jayson came out to address our spa overflow and did a great job. I thought we would need to add/change pumps to get the performance I was looking to achieve but he was able to make a few adjustments and it’s flowing as intended.

We’ve been using Patriot Pool for several years now. It’s been a great experience. Their pricing is good and their techs are great. Some weeks they will come back multiple times to re-test and adjust the water. We’ve used them for upgrades and service to our equipment as well.

Thought I needed a new computer motherboard. Tech came out and found that it was just a fuse. $179 is way better than $550! Thanks for saving me some $$$

Once again Patriot solved our problem quickly, affordably and with professionalism. We continue to be happy customers.

I have Patriot Pools as my pool service. There was difficulty with my pool . Billy and Tyler came out to check on my pool and they were very helpful and knowledgeable. Keep up the good work you guys. I was pleased after your visit.

Kenny was personable, quick and took care of scrubbing my pool, backwashing, cleaning my skimmers and pool vaccum. He also tested my water chemistry and made adjustments.

My mom was happy with the work that was done. If she is happy I’m happy.

Tyler Love and Jerid are above excellent. They are the best.

Josh was very friendly and professional. I had him check several different pieces of equipment and he did a great job in narrowing down our issue.

So far really impressed with The Patriot Pool team. We recently relocated to a new home with a pool. Started shopping for weekly service and the Patriot team was very quick to respond about what they provide and price. One thing that has been a huge stand out is the level of communication the entire company displays. They pick up the phone, respond to text messages and emails very quickly. We recently had a little repair that needed to be done with our filtration system. Patriot sent out a great technician name Joshua. Joshua was extremely professional, timely and respectful. Again I am very impressed and would happily refer this company to family and friends. Thank you Patriot pool. Really appreciate having you all looking over our pool. Shout out again to Joshua along with Alex and Mikey.

Patriot pool has been servicing our pool for several years now having taken over our account from another company. We noticed an improvement immediately… we are rarely home when service is done but it was obvious on our return home. The chemicals are always balanced and the before and after shots are a reminder of what has actually been done.
I have to honest… with the price of chlorine, supplies, etc. came a rather large jump in our monthly payment. Then right about the time I was considering a change… the service got even better and more consistent over the past few months, so in the end, I remain a loyal client and realize its worth the little extra for the amazing return! Thank you!

Patriot Pool and SPA is our to go for pool repairment. We have used them for 3 times and they have never let us down. They are professional and trustworthy! Strongly recommend!

Patriot Pool and Spa was very responsive and provided exceptional service. Brandon helped us troubleshoot and repair a pump, he was on time and very professional. Definitely recommend for ongoing cleaning and any repairs.

We have a 20+ year old (obsolete) pool heater that went out almost 2 years ago. We don’t have the budget to replace it, so I called a few repair companies but each one said it’s unfixable and needs replacing… then I found Patriot Pool and Spa; their service supervisor Jeff diagnosed the problems and personally sought out and located many discontinued parts, then installed them himself. Now the heater works as it should, at a fraction of what a new heater would cost!!

My experience with Patriot Pool & Spa has been A+++ from start to finish — the level of customer service is above and beyond (thank you Jeff), and I highly recommend any pool owner in the area to contact them for ANY pool service you might need. You won’t regret it!

Brandon is awesome and got my pool running without a hitch. He was able to get everything worked out and gave me good advice. I am adding Patriot pools as my cleaning service weekly and will request Brandon for any service needs I have in the future.

Patriot Pool is an amazing pool service company. My pool is always in pristine condition. I don’t ever have to think about it. David B, our service technician comes out every week and puts everything in tip top shape. We get a report each week via email that shows us the state of our pool before and after, including the emptying of all baskets, chemical levels, what was done etc.

On the rare occasion that in the process of inspection they’ve noticed something in need of routine service or repair, they notify us and provide a quick estimate we can accept or reject.

Patriot Pools is the first pool service company I’ve ever dealt with that is truly hassle free. Everything just works.

We have noticed a vast improvement in both the quality and consistency of the service. Our pool has never looked so good. We particularly appreciate the courteous and thorough service that we have been regularly receiving from Shane. He’s terrific!

We had a complicated problem with our pool and 3 people from Patriot came to try to fix it. The one who was finally able to was Carlos A. – He worked for hours on the problem and was finally able to fix it. Our pool is working perfectly now. He was a really nice guy too!

There’s nothing like brand new equipment to get your happy place prettier! Morris and Brian at Patriot pools were thorough, polite, and professional.

Patriot pool amazing I love my techs they are on spot. Never a green pool they catch every issue before it begins. Explain everything they are doing I give them a 10 star review. Marie noe st Catherine’s. Very knowledgeable techs

Paul and Lisa came by today for their weekly cleaning of our pool. Paul’s vast knowledge of pool systems and keen foresight in predicting or anticipating potential problems helps him diagnose and preemptively correct issues that may arise. He takes excellent car of our pool. Both Paul and Lisa are wonderful representatives of Patriot Pools and all you have to offer.

Nathan is exceptional at his job…. He is professional and always shows up on time…. My pool is in excellent condition with Nathan maintaining it

Colin was great!