Reviews

When we moved here several years ago we inherited the pool service from the former homeowners. As we quickly learned, there is a distinct difference in the level of service from Patriot. "Our" technician, Coltan, has gone above and beyond to educate me, offer solutions for minor issues, and then proceed to get things set up to solve those issues. Our pool looks wonderful after his visits and he is ALWAYS communicative, polite, professional, and does an outstanding job!! We have had neighbors follow our lead by moving from their company to having him service their pool as well!! Thank you for a job well done!!
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Sandy von Kaenel
Julian is absolutely amazing great kid very knowledgeable and helpful. Thank you so much.
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Stacy Lamont
Patriot Pool provides weekly maintenance for our pool. I am writing this review to share our recent experiences. The technicians Patriot assigned to our pool in the past 18 months have done a much better job than previously. Moreover, our current primary technician recently identified two problems, clearly explained the problems, and provided us with options to consider.
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Joan Crum
Since we have Joey R. as our tech our pool is the cleanest and clearest it’s ever been. Joey is the nicest and most respectful guy.
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John Sakelaris
The team is terrific. I very much appreciate their professionalism and timeliness. Many thanks!
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Lisa
I would highly recommend Patriot Pool Company. They are always professional, reliable, and thorough. Both the office staff and the service techs are friendly and provide great service.
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Laura Depenbrock
Ana is our girl and does a great job at keeping our pool crystal clear. Yes we may pay a bit more but i don't have to worry about anything.
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Barbara Jorgensen
Maria is efficient accurate in testing and keeps our pool sparkling! The best technician we have had!
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Myrna Backer
Great company. Had issues with my Hayward equipment still under warranty and I was referred to Patriot. They were prompt to figure out and fix the issue and we since hired them to service our pool on a weekly basis. Our technician Alex, is experienced and friendly, willing to go the extra mile to help out and answer any questions. I would highly recommend this company.
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MPK
We are very pleased with our pool tech, Brenton! He is diligent cleaning our pool and keeping us informed about what materials he is using to remove calcium stains under our waterfall and spouts! This is a wonderful result of his hard work! We want him as our pool tech forever. Bob & Elaine
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Robert T Jackson
My pool has looked incredible since they started cleaning it almost 2 years now. They always send me pictures and a summary of what they did that day. If I have any questions I call and they are there to explain things to me. Awsome Company!!
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Tami Weaver
Patriot Pool & Spa is the best! They keep our pool sparkling clean and perfectly balanced week after week. The team is always friendly, dependable, and easy to communicate with. I love that I never have to worry — they show up when they say they will and take care of everything. It’s such a relief to walk outside and see a crystal-clear pool ready to enjoy. If you’re looking for a pool company that actually cares and takes pride in their work, Patriot Pool & Spa is the one!
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Jess Duarte
I was with a pool company for 24 years and then they changed hands and the service went down! I was recommended Patriot pool by a neighbor and I can’t begin to describe the service I have received! They are so friendly, knowledgeable and committed to keeping my pool and hot tub clean. They don’t gouge me with unnecessary pricing, they are very honest and caring. I would definitely recommend Patriot Pool to anyone who is looking for a pool and spa cleaning service! A special shout out to my weekly technician, Jared he is a super friendly and patient guy! Also to Richard who was fixing my hot tub and a stupendous and knowledgeable guy named Frank who diagnosed the problem and located the dinosaur of a part as my hot tub is 25 years old! Now my hot tub is running like a charm and I am thrilled!
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Carla Fox
Been using Patriot Pool (T & D) since 2012 when T & D put my pool in. When I needed service Patriot has always attended to my needs in a timely manner. Pool cleaning service has kept my pool looking just like it was after installation in 2012. Water has always been clear and have had no issues with cloudy water.
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Lee Purkey
Honest employees and well trained for their rolls in the company
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Ron McElroy
Excellent weekly service for years with Brandon! Feel fortunate to have him. Love the weekly photos of every part of service Pricey service but reliable and peace of mind
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Maria Fawcett
Great job of taking care of the pool, they give detailed chemistry reading of your pool and how they balanced your pool water. Pictures showing the skimmer and pump basket along with psi of pool filter before and after cleaning. They let you know by text if they can't make a scheduled cleaning day. Not only do they clean the pool, they are Hayward certified pool technicians to do any repairs. I've owned 3 pools and they are best company I've used to service my pools.
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Scott Sauerman
Great quality service.
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Kimberly Jordan
I wish my service was less expensive
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Sheryl Beaulieu
I have been dealing with this company 21 years. Just a couple small concerns but they were right on it. I would give Patriot Pool 5 STARS
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Charles Blake
We are very pleased with Patriot Pools &Spa: They have been very pleasant to deal with, attentive to our needs, timely and thorough. There technicians are professional, knowledgeable, thorough and thoughtful. They take their time to answer our questions and we trust their dedication to meet our expectations.
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J K
I am basing this review on the specific person that PP&S has assigned to our account, who is a seasoned pro who takes pride in the work and always does a careful and thoughtful job. Frankly, when a substitute has been sent to cover for this person when absent, I have not noticed an equal amount of time and care being taken on the job. Overall, PP&S has a very good reputation. My only negative issue is that we have not gotten the promised notifications given when we signed up, that when either the person doing our pool cleaning changed, or that the regular day/time on which it is scheduled had to change,
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Mike Pape
They are very reliable. Very honest and do a great job!
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Laura Roach
All of swimming pool needs are well taken care of by Patriot Pool & Spa. No fuss. No muss. No worries.
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Joe Cleveland
I’m very pleased with their level of service and expertise. I’ve used them for at least 9 years. They respond to every request and concern in a prompt manner
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Chuck Kratz
Patriot takes good care of our pool as a monthly service and for needed repairs. Brandon, Nathan and the Patriot team are great!
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Jean Berberet
Patriot Pool and Spa has provided us with excellent quality service for our pool equipment. Reasonable cost, good communication, and timely service. I highly recommend them.
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DENNIS ROTH
Service has been great since they took over for previous company. Julian does a great job!
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Bradley Roth
Jonathan is reliable and does a great job keeping our pool beautiful. Thank you
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LauraL Eriksson
I have been using Patriot Pool & Spa to clean and maintain my pool for the past 16 months. Service has always been great and Julian is a true professional when servicing my pool.
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Don David
Great service and Wagner is an amazing employee
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Thomas Brickley
Our technician is Julian and he goes out of his way to make sure our pool is sparkling each week. Thank you !
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Teri Vila
Jonathan is our pool guy and he’s great!
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Chelsea Lovern
Wagner has been taking care of our pool for around a year and is great!!
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George Tuttle
Nathan B did a great job of getting our pool looking great and making necessary adjustments to our valves. He also cleaned our filter thoroughly and explained our valve system, which significantly enhanced our knowledge of our pool system.
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Marty Martin
Julian w a s very respectful and professional if you guys want good pool care with quality then this company is it!! Thank you
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DAVID RODRIGUEZ
Patriot Pool and Spa consistently delivers outstanding, reliable service. Our technician, Jonathan Louis, always provides timely, quality care and thorough feedback. I highly recommend them for any pool and spa requirements.
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Ric Hudson
Patriot is always reliable. Our tech Jonathan does a great job each week.
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C W
Carlos does a fabulous job cleaning & taking care of our pool
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Nancy Schreiber
Joshua comes to service our pool weekly. Always on time and respectful. Gets the job done quickly and doesn’t leave a mess. Solid company to use as they don’t overcomplicate things.
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Morgan Jones
Patriot Pool & Spa My pool technician Colton ⭐️⭐️⭐️⭐️⭐️ is the best! He keeps my pool looking awesome from week to week! 🙌☀️⛱️ He along with Blake ⭐️⭐️⭐️⭐️⭐️ are truly exceptional! I simply could not be more pleased with their customer service!! Thank you!
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Whitney Vasquez
Sergio is the best!!!!!!!
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Claudia Succar
Sergio has been serving our pool for several years and does a better job than anyone we have ever had! He is friendly, reliable and keeps our pool water perfect.
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Curt Vinson
Sergio is the Best Pool Cleaner in SE Florida!
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Kevin Smither
I recently moved back to the south Florida area and was recommended Patriot Pool. Courtney responded to my inquiry in less than 24 hours and had a tech to my home within the week. I was so nervous to buy a home with a pool because of all the maintenance but I feel I am in good hands with patriot. They are always on time and answer all my questions with a smile. The company is professional and affordable. I am looking forward to continuing working with Courtney and the patriot team!
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Kelsey Snyder
Sergio provides great service and is always courteous.
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Lo Lopez
Sergio is a great serviceman, we appreciate his work and represents you well. Thanks
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j
Wagner is great! Keep up the great work!
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Todd Dettor
Patriot has been servicing my pool for years. My technician, Sergio, is fabulous. He is thorough, conscientious and here rain or shine. Many thanks for the consistently great results.
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Christine Milford
I have always taken care of my own Pool but injured my leg and was unable to do so. We called patriot pool and spa to maintain the pool. Brian came out and did a dramatically better job than I have been doing. The pool was tested and cleaned so that it now looks great. I now plan to have patriot pool and spa. Continue to maintain the pool even after I recover.
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Hank Richardson
Johnathan has been servicing my pool for 2 years and does an excellent job consistently!!
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Ben Seligsohn
Phedel-Kentori did an amazing job with my grandmothers pool. He was very professional and arrived on time to do her pool maintenance. We are very happy with the services.
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Antonette Williams
Fidel does an amazing job cleaning our pool. He is friendly, courteous and professional. It always looks amazing!!
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Caroline Queeny
Sergio is our pool man and does a fantastic job each week. Let’s us know he’s arriving and gets right to work. Great guy
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Laura Depenbrock
Patriot Pools is hands down the best service. Honest, knowledgeable, and friendly! Big shout out to Josh who helped me quickly solve my filter pump issue and went out of gos way to guide me through the process!
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James G
Sergio takes very good care of our pool! No problems since he has been working with us. Thank you!
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Marianna Papagno
Sergio takes great care of our pool. We receive photos each week of everything he works on and the details of our water chemistry. We also are texted when they are on the way and when they close our gate so that the property is secure!
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Kim ONeill
Patriot pools is always very polite and provides feedback on services. Quick and knowledgeable Exceptional. Highly recommend Patriot pools.
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Mark Baresel
I use Patriot Pool as my weekly service. We use the house as a vacation home so we're only there maybe once or twice a month so it's really important to us to have a dependable pool service to clean and maintain the pool so it's swim ready at any moment when we arrive. It always is. The tech sends us weekly reports with pictures and details on chemicals and quantity used. They also inspect the equipment & mechanicals for any issues. Luckily for us they do, as last month the tech discovered a small leakage which resulted in some O-rings replacement. When they find a problem necessitating repairs, they email a detailed invoice stating the problem, parts needed and repair description with a breakdown of all costs. Once you approve, they call within a day to schedule the repair which only takes a day or three. When the mechanic was doing the repair, he noticed some other problems such as a warped ball valve and cracked pump housing. Now every now and then I check the equipment myself for general damage and proper operation, but there's no way I'm going to see what he saw. So glad I had Patriot doing the repair as it could have been a real nightmare if the damage had gone un-noticed. So, if you haven't guessed by now, I'm a big fan of Patriot Pool.
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Jack Croft
I had such a great experience with Courtney. My pool ALWAYS looks amazing and I never have any issues. It's been such a stress free experience. I would give 10 stars if I could!
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Taylor Armentor
I absolutely love this company, they are very professional, very organized, and the technicians are as nice as can be and very thorough with their processes. I am so glad I signed up with this company to clean my pool, I recommend them everywhere I go.
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Christopher
My salt cell had a cracked pile and the service tech Estaban quickly had fixed the problem. He was very knowledgeable and helpful through the process. Very pleased.
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Bob Compton
Patrick is very honest and sweet it was wonderful working with him! Thanks
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Lori Vo
Patriot Pool service techs deserve to be recognized for their hard work. I have been having a problem with the water flow in my pool for the past several months. Over the weekend it got really bad. After speaking with the supervisor to try to decide what, needs to be done, who will do it and, when they will get to it...the first thing this morning 2 techs show up at my front door. Lucky for me one fellow was Tyler who was very familiar with the pool. They spent almost 2 hours checking everything and anything that may be the problem. Yes Tyler resolved the problem and trust me it was not an easy fix from the standpoint of trying to pinpoint the issue. he did not rush and took the time to consider what may be wrong. What really must be said is that I was not dismissed. He listened to me, and responded. He worked on the problem and made sure that I was informed at every step of what he was doing and why. Communication A+. Problem solving A+. Treating customers with respect and just being all round professionals, yes A+. Thank you.
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Lee Clarke
Patriot pools had been great to work with and have been very responsive to our needs. Have been dealing with them for years and highly recommend them
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Robert Bryan
Patriot Pools have excellent service personnel and Chris, our service advisor, is top shelf! Highly recommend them to all!
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Tom Suhy
We are very pleased with the prompt and friendly service that Patriot Pool & Spa provides. They weekly clean and recommend repairs to keep our pool in great shape. We highly recommend them.
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Mary Alice Teal
If I could give more than 5 stars I would. They are extremely knowledgeable, responsive, and trustworthy. I installed a pool pump motor for my grandma. I got it all wired up and ready to go, but then the motor wasn’t getting power. I wasn’t comfortable messing with the breaker box. So I called them and they came over and fixed it in no time! Was a much better price than any other place I called. They showed me exactly what was wrong and showed me how they fixed it. Hands down the only pool place I will use going forward.
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Alex LaPierre
Tyler did a wonderful job addressed all the questions I raised.
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Joe Barr
Great place for those hard to find parts. The team at Patiot was very helpful.
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Dick Burt
Great job and very quick response to the pool problem. Tyler was extremely helpful and knowledgeable.
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Larry Johnson
Tyler and Billy are the best. Thanks again
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John brady
What a great company! They arrive when they say and provide a great service. Their entire staff is patient and helpful. Carlos A gave a great tutorial for newbies to pool ownership. I wish I could remember the name of the young man with the Aussie accent. Also amazing! Highly recommend.
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Sarah Cohn
Professional team that communicates well and does a great job at installation.
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Joe Paprocki
Always happy with the team and service from Patriot. Quick and easy to schedule, techs are super nice and thoughtful on explaining what’s going on. Repeat customer!
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Solomon Foshko
Always professional, kind, thorough and great service!
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Marla Byrne
Service was top notch and they did exactly what they said they would and showed up on time and delivered a repair we needed. Thank you Patriot Pool & Spa!
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Spencer Corzine
Garrett is great about showing up for his appointments! He is always friendly and very approachable! My pool is cleaned weekly and the cleanliness is maintained by Garrett! He does an excellent job cleaning my grout, which is very important to me!
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Carol Kerkhof
Tyler and the pat pool techs always do a great job.
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John brady
Whenever I need pool repairs, I can count on Patriot. I have used them for all my repairs over the last seven years. They are very knowledgeable and professional. Recently, I found my chlorinator broken. Alex recommended the best option for my pool equipment and it was quickly scheduled and replaced. There could have been a little better communication on the scheduling process, but overall, I am very pleased with their service. The repair technician was also very professional and pleasant and got my pool equipment quickly running again. When you have issues with pool equipment, you need someone like Patriot, that is responsive, knowledgeable and dependable. Whenever I need help with our pool, I will definitely call them first!
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Gwen Kamper
I called on a Saturday night with an emergency. Josh took the call and helped me diagnose the problem, explained the solution and scheduled the repair. He was pleasant, positive and professional.
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Van White
I am beyond happy with the way patriot has serviced my pool! I am proud of my pool again! Beautiful and shiny blue !!!
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Debbie Schobey
Tyler and Tina were here today and gave us a perfect pool treatment. I understand Tina will be our new tech. Tyler introduced me to her and he is so pleasant and caring. We look forward to working with Tina.
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Betty Howard
Super nice. Tyler and Tina. Informative and keep me in the loop. Maintenance is A+++
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Susan Dunn
Tyler and Tina provide Excellent service. Friendly personality.
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Edy albizu
Tyler is amazing. He is considerate & always asks if I have any concerns. Our pool is always clean & sparkling. Just found out Tina will be our new pool tech. Tyler is training her so I’m sure she will do an amazing job just like Tyler
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Lisa
Tyler and Tina are fabulous; even helped stop a leaking solar panel for us. Very capable and personable, kind of people want around your house.
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mary thomas
These guys really do go the extra mile for their customers. I had an older single speed pump and older Aqualink board. The worst case scenario happened when the pump arced and went to the board as well. I had to replace both the pump and board. Chris answered question after question from me with great advice and answers. Maurice came out and installed the pump standalone just to get me back up and running as soon ad possible. Colin came out and did the board install and spent a lot of time getting everything right and up to date by installing new actuators and cables as well as the board. There was an issue with the pump due to some rain and both Chris and Maurice got up early on a Saturday and drove an hour into the office just to get a new pump for me installed for the Labor Day holiday weekend. If that’s not great customer service then I don’t know what is. These guys are simply the best! Very appreciative of their efforts!
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Tommy Jennings
This is a follow up to the 5 star review, I gave Patriot Pool, about 3 weeks ago. As I mentioned you had some problems because the service technician that was doing my pool abruptly left the company. You ended up sending Tyler out. Tyler is one of your supervisors and he assured me that he would continue to service my pool until they hired and train a new technician. Tyler has done an outstanding job, the pool looks great and he has removed all the calcium buildup on the tiles. It looks so much better. It was the first thing our friend noticed we they returned to the Villages after being gone for a month. The last pool service I used said there wasn't anything they could do about it - but Tyler fixed it. 5 star review goes out to Patriot Pool and Spa. I'm a new customer and after just a few weeks of service the technician that was cleaning my pool stopped working for the company and there was some confusion on the cleaning schedule etc. They sent out the supervisor, Tyler, and he worked very hard making everything right. He said he would be doing the cleaning until they hired someone and then would be with him until he was ready to be on his own. He was also able to clean up the calcium marks by the by the 2 waterfalls in just two visits. The previous service company said that there was nothing they could do. I also needed a new pump and Tyler helped me get the price down and the pump was installed that day. I only wish I could keep Tyler every week. Nick install the pump and he was very polite and efficient. He answered all my questions and didn't rush me at all. When I offered him a tip he said it wasn't necessary. That makes a statement right there because most service people kinda stand around expecting a tip. Again, thanks Patriot Pool & Spa, Tyler and Nick for making everything right!!!
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Diane Touzin
Excellent service. Polite, Thorough, On time. Hi quality experience for me and so glad I decided to use Partiot Pool for the install of my salt system.
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Sean McDonald
Tyler does a great job cleaning the pool and keeping me updated on all the pool issues.
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James Duckworth
We are extremely happy with Patriot Pool and Spa. Edward does an awesome job of keeping the pool clean. The staff in the office keeps us up to date on any concerns or issues that arise. The technicians that have been sent out to do repairs have been very professional and informative.
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Old Man Rock
Very knowledgeable and patient with explaining what needed work. Very friendly and prompt with text messages and verbally communicating arrival times . Thanks Patrick snd Patriot pools
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Susan Martin
Tyler is amazing. He is considerate & always asks if I have any concerns. Our pool is always clean & sparkling.
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Lisa
Love Patriot. Tyler is always conscientious about his work and has a great rapport with his customers. He is informativecanf friendly and never misses a cleaning appointment. Trustworthy and honest!
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Carol Snyder
We are new to the area and tried contacting a few pool maintenance companies. Patriot was my third call. Immediate response and great service and results. Explanation of the filtration system and chemical balance. BILLY was Outstanding! Josh was my initial phone contact, Fantastic! Nick did the repair to the leaking valves, Perfect! Supervisor Billy set us up for a maintenance call. Cinthya called and explained the weekly maintenance programs. Fantastic individuals to speak with. Five Star Review!
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Mary Fentress
Brandon was so pleasant, knowledgeable and answered all of my questions. Highly recommend them for any pool repair..
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Tonya Miller
Ordering and scheduling a replacement pump motor was was very efficient. Lynne was very helpful.
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Tom Bart
I am very pleased with the service
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Debbie Schobey
Patriot (and it's predecessors) have taken care of our Pool since we built in 2013...Since Patriot has taken over and Walt as GM the quality of service has improved significantly! We currently have an awesome tech in Gian!Anytime, due to seasonal factors, the pool has challenges, they are incredibly responsive! Highly Recommend 👍
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Erik Greulach
Came out to troubleshoot a problem and fixed it. Very knowledgeable and respectful. Took the time to explain and suggest remedies. Won’t call anyone else for pool repairs after experiencing their service 10/10!
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Laura Griffin
Brandon was so pleasant, answered all my questions. Highly recommend them for any pool repair..
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Tonya Miller
Have new tech, Tyler, he’s a supervisor - knows his stuff. Hope I get him for awhile - he knows customer service.
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Ross Sennett
I’ve been using Patriot Pool and Spa for my pool maintenance, and I couldn’t be happier with their service. The team is reliable, professional, and always keeps my pool in perfect condition. A special thank you to Carlos A., the service manager, who goes above and beyond to make sure everything is taken care of. His attention to detail, clear communication, and dedication truly set this company apart. I highly recommend Patriot Pool and Spa to anyone looking for excellent pool care and outstanding customer service
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Anne Marie Hammond
Josh was great. Diagnosed our clog without having to use CO2 and spent time with me discussing our setup.
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Mark Findley
Our tech Tyler does an excellent job. Very through and keeps me informed of any irregularities.
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Daniel Zelasko
The service I receive and have now for some years is exceptional. When there has been disruption for any reason, weather, staff, pollen, etc, the company has always recovered my pool quickly. It is unfortunate that the name of the company has been tainted by the abuse of the word "patriot", but they do good work.
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Mary Wilson
Professional company. Excellent field support. Responsive. Helped us through a difficult lightning strike repair.
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Joseph Strong
I am very pleased with the service
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Debbie Schobey
A+++ Highly recommend Patriot Pool & Spa!! Debbie M. has been cleaning my pool for several years now & doing an amazing job! She’s the best…❤️. As new pool owner, I couldn’t have kept up without her. Patriot came highly recommended from a friend who has used them for many years & after much research & estimates from other companies for weekly service I decided on Patriot & have never looked back! They are very responsive, punctual and I love their automated billing as well as the before/after photos of each cleaning service & chemicals used. If you’re looking for a dependable Pool Service company- look no further, just give them a call!
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Kelly Nordin
Our pool sparkles
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Rita Snyder
Great experience with PP. Cameron, our technician, has got our pool up, running and spotless. Couldn’t be happier.
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Lloyd Cullison
Always professional and the field service techs do a great job!
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Robert Patterson
Love Patriot Pool! I struggled with taking care of my pool for so long and even tried another pool company to save a little money but was not worth it in the end. Patriot is great with communication, love the before/after pics they send with every service, and have peace of mind knowing they have it handled! Would highly recommend!
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Melissa Moreno
Here I am again.... reporting on Patriot Pool & Spa. Now it's the pool having a problem! Well, I'm thrilled to report that Patriot has once again came thru with flying colors going above and beyond to make sure my pool is in good working order. It took a bit.... but over the past 2 days the General Manager (Walt), the Service Manager (JT), the Repair Manager (Frank) and my pool technician (Gion) showed up at my home. They diagnosed the problem and instead of just ordering the parts and me not being able to use my pool in this horrific heat for several days, they drove and picked up the parts, got them installed and the pool is up and running great! I am in awe that these guys cared enough to come to my home to see first-hand what was going on with the equipment! Good Customer Service is so rare these days...... however Patriot has the right idea that's for sure! A special thanks to Nicole, the office manager, as she orchestrated her team and got the job done efficiently and quickly. Thanks Patriot Pool and Spa for great teamwork and for getting my pool back to superb working order.
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Carla Fox
I was with a pool company for 24 years and then they changed hands and the service went down! I was recommended Patriot pool by a neighbor and I can’t begin to describe the service I have received! They are so friendly, knowledgeable and committed to keeping my pool and hot tub clean. They don’t gouge me with unnecessary pricing, they are very honest and caring. I would definitely recommend Patriot Pool to anyone who is looking for a pool and spa cleaning service! A special shout out to my weekly technician, Jared he is a super friendly and patient guy! Also to Richard who was fixing my hot tub and a stupendous and knowledgeable guy named Frank who diagnosed the problem and located the dinosaur of a part as my hot tub is 25 years old! Now my hot tub is running like a charm and I am thrilled!
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Carla Fox
We hired Patriot Pool when my husband had some serious medical issues, and he was unable to continue to keep our pool up. We had intended it to be a temporary hire. But we have been so pleased with the service that we continue to use Patriot Pool. Consistent, reliable and professional. We chose Patriot Pool because my nephew works with them, and he generally is our "Pool Boy." When he's unavailable, the other guys have been great!
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Cindy Bivins
Chris Wolfe is awesome!! He is always super responsive and does an amazing job!! Highly recommend!!!
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Amanda Peugh
We could not be more pleased with the amazing job John does with our pool cleaning! He is extremely knowledgeable, professional and always exceeds our expectations!
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L B
Patriot Pools has been taking care of my pool for quite a few years now. They are by far the best company I have ever used. They respond to requests promptly and do a great job cleaning and repairing anything that may be wrong. Everyone is courteous and easy to talk with. I highly recommend them.
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Cathy F
If comprehensive, high quality, knowledgeable, responsive, and excellent pool service is what you seek, this is the company for you. They have kept our pool exceptionally clean, made sure our maintenance is in tip top shape, and have made my life easier. I cannot recommend enough!
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Aubrey Groves
I want to give Paul at Patriot Pool a great evaluation.. Always there for the service on his assigned day, always does a great job.
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Terry Blue
8/6/2025 UPDATE: Patriot Pool and Spa still delivers the best service since I started using them. I do not have to wonder if they will be there…all consistency in their services makes my life much easier. No worries! And I still uphold my kudos to my tech Cameron! 8/22/2024 UPDATE: I am updating my review because the service from Patriot Pool and Spa has exceeded my expectations for these swimming months! Cameron, my weekly pool tech, remains providing the BEST customer service!!!! He answers all questions and the performance to provide the best customer service cannot be disputed concerning my pool or the equipment. Kudos to Cameron!! I have no regrets about the upkeep of my pool. I have the same technician each week, Cameron, who does an excellent job! He is very attentive to his job. My pool is always clean and the reports given each visit tell me what has been completed. I used another company prior to switching and watched from the camera what actions were taken. They did not provide what their advertising or pool cleaning reports stated. I was being charged for services I didn’t receive. Then I switched. Now I don’t bother looking at the camera because I know that I get exactly what I pay for! The company provides the service like clockwork and if you have any questions you are able to text or call and get an answer. I highly recommend! Again, thank you Cameron!
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Brenda Smith
A+++++. They are outstanding ! Our pool looks so much better. Super friendly as well. Highly recommended.
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Brian Guthrie
Use them as our weekly service provider on our pool and spa. Alway quick to let us know if any upcoming maintenance needs that may be required, chemicals added to the pool, generally being clean when they leave. Recommend them as a service provider.
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CA Deaton
Patriot Pools and spa always does a complete and professional job
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Coolgamerhaydes 2
I am writing this review to thank Hunter (service supervisor) and Patriot Pools for the outstanding service I have been receiving. As background, we bought a home with a large swimming pool and spa, but there are 4 Live Oak trees, 1 Pecan Tree, and a Crape Myrtle surrounding our pool/spa. We don't want to cut these beautiful trees down (although we have pruned them) and every season from Autumn through the Winter, these trees work hard to dump as many leaves, seed pods, and branches into the pool and spa as possible. We tried two other pool/spa maintenance companies before Patriot, but they were not able to keep it clean and usable. Patriot was recommended to me and they inspected the pool and spa, and determined that a deep clean was needed to create a good clean baseline. They offered me a good price and went to work. Within 2 to 3 weeks, the water was clear and swimmable. As a result, we have engaged Patriot in weekly service and have been very pleased with the support we've received. Recently as cold weather hit, I called Patriot and spoke with Hunter, one of the managers there. I needed help to winterize the pool as quickly as possible, and was very pleasantly surprised that Hunter dropped what his was doing and headed over to our home to winterize the pool and spa himself. I thought this service was "above and beyond" normal care and want to publicly thank Hunter for his commitment to excellent customer service. He has also been available in the past to field my calls when I've had questions on pool operation. It has certainly been a struggle to wrench control of our pool and spa from the surrounding trees, but Patriot has really partnered with us along the way. I heartily recommend Patriot Pools to anyone looking for a competent, responsible, and professional pool service company. Thanks!!
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Phil M
My mom was happy with the work that was done. If she is happy I'm happy.
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Old Man Rock
Great company, I highly recommend them! Easy to communicate with, someone always answers the phone! Makes owning a pool easy! And the technicians are courteous and always make sure gates are closed and text me before they get here to make sure the dogs aren't out!
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Shawna McGhee
Our pool has never looked so good. I was under the assumption that any chemicles were included in the monthly service fee, however, I was charged an additional amount for the chemicles.
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Anthony Law
We recently purchased the home with the pool and my family who lives in the area recommended them to me. They have been excellent, teaching us as they take care of the pool.
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Chris Bodin
Paul does an outstanding job servicing our pool. He is competent, professional, and extremely pleasant. We look forward to his weekly visit. He always answers our questions and makes a sincere effort to correct any problem. He treats our pool like it is his personal pool. You are very lucky to have such an outstanding employee. Gordon and Beverly Garrett
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Gordie Garrett
Great company with qualified staff who consistently provide quality service and feedback on chemicals added at the weekly visit. Highly recommend Patriot Pool and Spa.
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Debora Hobbs
If I rated the 10 best companies in Austin that I use Patriot Pools would be at the top. Our pool always looks perfect, they are always on schedule , polite and professional. They take and send phots of the pool before and after the service: all the equipment, skimmer baskets, gages, AND gate to show that it is secure. We have dogs and they love the service technicians. Used other companies- no one comes close.
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Berry T Cox
Been using Patriot Pool (T & D) since 2012 when T & D put my pool in. When I needed service Patriot has always attended to my needs in a timely manner. Pool cleaning service has kept my pool looking just like it was after installation in 2012. Water has always been clear and have had no issues with cloudy water.
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Lee Purkey
Travis is top notch in servicing our pool. Meticulous, and thorough. Exceeded our expectations. Only reason this is not a 5 star is we have asked and Travis has repeatedly passed on our request to the home office for a quote to install a hand rail to exit pool. No response in 4 months.
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Ken Haner
Our tech Joseph is great. Best we've ever had.
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Gord Summers
Had a tough time when Pattiot first started with the contract, but now they’re super reliable. Their service is great, and the prices are solid too.
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Mr1Goofy Leopold
Still with Patriot (see prior reviews below). Still a great & reliable company & Josh Richardson is still the world’s best pool tech! UPDATING, A YEAR LATER: Patriot continues to be an excellent & reliable pool service company. Our weekly tech is Josh Richardson & hard to imagine anyone doing a better job - a true professional, but at the same time a super nice guy and very approachable. Also extremely knowledgable and clearly knows exactly what he's doing. We feel like Josh maintains our pool with the same care & concern as if it were his own. That's the highest compliment we can give. Conclusion: Continues to be a great company with competitive pricing and great service (especially our tech Josh). Overall, A+++ PRIOR REVIEW: B&B did our weekly pool maintenance prior to their merger into Patriot Pools. I'm happy to report that Patriot has not only provided the good service we were used to, but has proven themselves to be absolutely excellent. On the two or three occasions that I called Patriot to clarify something about our service or billing or any other matter, I immediately had someone on the line who understood exactly what I was asking, who knew the answer and who then explained it perfectly. Excellent company. A+++
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Steven Young
Eric is the best
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George Majestic
We are very pleased with the service and the quality of the work. We have tried other services. Patriot pools is the best.
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Jim and Jeanne Petullo
All of swimming pool needs are well taken care of by Patriot Pool & Spa. No fuss. No muss. No worries.
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Joe Cleveland
Since we have Joey R. as our tech our pool is the cleanest and clearest it’s ever been. Joey is the nicest and most respectful guy.
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John Sakelaris
Great experience with PP. Cameron, our technician, has got our pool up, running and spotless. Couldn’t be happier.
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Lloyd Cullison
We had Brian and Patrick come out to install a variable speed pump after our 20yr old single speed failed. They did a very thorough job, worked with remote support to be sure every thing was working properly and overall had a very good attitude and communication. The pump was very expensive and I was pleasantly surprised to get a note from Liz from Patriot that they would assist getting energy credit worth $300 from our utility. Highly recommend Patriot Pool.
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Eric D
We've had "James" from Patriot Pools working on our pool. James is OUTSTANDING!! We highly recommend Patriot Pools and if you need repair work - ask for JAMES at PatriotPools! You'll be happy with the results!
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Tanya McDonald
Patriot Pool and Spa was a fantastic company to deal with. Our pool pump went out while we were out of town. They actually answer the phone when you call, were very prompt, and did a great job with the repair. We will definitely use them again and highly recommend this company.
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Adam Story
7/31/2025 Patriot Pools, Supr Billy Kidd pitched in and serviced our pool in Osceola Hills, The Villages. A true professional. We highly recommend Patriot Pool Service.
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Hans Hansen
5 star review goes out to Patriot Pool and Spa. I'm a new customer and after just a few weeks of service the technician that was cleaning my pool stopped working for the company and there was some confusion on the cleaning schedule etc. They sent out the supervisor, Tyler, and he worked very hard making everything right. He said he would be doing the cleaning until they hired someone and then would be with him until he was ready to be on his own. He was also able to clean up the calcium marks by the by the 2 waterfalls in just two visits. The previous service company said that there was nothing they could do. I also needed a new pump and Tyler helped me get the price down and the pump was installed that day. I only wish I could keep Tyler every week. Nick install the pump and he was very polite and efficient. He answered all my questions and didn't rush me at all. When I offered him a tip he said it wasn't necessary. That makes a statement right there because most service people kinda stand around expecting a tip. Again, thanks Patriot Pool & Spa, Tyler and Nick for making everything right!!!
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Diane Touzin
Replaced pump. Technician was highly competent with excellent communication.
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Stephen Dow
This is my second time to use Patriot Pools for service and both times they have been quick, friendly, honest, and at a fair price. They do quickly what others say will take a while or can't be done. Could not have been happier with their service. Thanks Colin and thanks Patriot.
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Bill Starnes
I called Patriot on a Saturday afternoon and they had a technician here on Monday. He was very knowledgeable and deduced the problem in minutes, Patriot’s fees are in line with everyone else but their responsiveness makes them the clear choice.
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Fred
I contacted them through their website and somebody texted me a few hours later. It was extraordinarily convenient. They did a great job explaining what they were going to do and then they executed everything flawlessly.
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Robert Williams
Brandon did such a good job at getting our pool in our new home in tiptop shape for us to enjoy as soon as we moved in! He was Very knowledgeable and spent nearly 6 hours at our home making sure that our pool is ready to go when we Moved in! We’re so glad we picked Patriot, pool and spa for our pool needs!
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Ashish Nagpal
Every staff member is friendly and easy to work with. Office staff to repairman. Grant is our weekly maintenance guy. He is the best.Brandon came out today and put a new pump on. He was very professional and knowledgeable. Thank you Brandon
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Marinda Pharr
Garrett was here today to clean pool. He did his usual concientous job and took time to explain a valving question to me. Great job Garrett, we appreciate you!!
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Steve Bauer
We have had a few different companies clean our spa over the years. Typically if we get someone really good, that person gets moved or ends up leaving. We have had some really bad techs and a few good ones. For the past few months we have had a tech, Mike Shipman, who is outstanding. He stays on top of things and does his job like no other. Our spa has never looked better. He is the BEST!!
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Carol DAllocco
Garrett is great about showing up for his appointments! He is always friendly and very approachable! My pool is cleaned weekly and the cleanliness is maintained by Garrett! We appreciate his hard work , especially in this heat!
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Carol Kerkhof
The service was outstanding, and the technician was knowledgeable about the situation. Price very reasonable.
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Juan Rodriguez
Excellent work by the technician and very helpful to!
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Fabian Meodoza
Carlos was wonderful, he was patient and helped us with the home we purchased and the pool we knew nothing at all about!
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maria spagnuolo
Frank W. takes great care of my pool. He is very knowledgeable, courteous, and friendly. He always explains why and what he is doing. Frank is a great representative for the company and I hope his dedication doesn’t go unnoticed. Gary Williams
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gary williams
Carlos was terrific. He showed up on time, was prepared for the job, the pool was in terrible condition. He’s an amazing worker with a friendly attitude. Patriot Pool and Spa is a number one Organisation and I highly recommend using them!!!!
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Isa Bella
I have had some good experiences working with this company And in working with them to resolve the issues I've had At least these guys are willing to work with you to solve problems.
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Cody Moreno
Great service, wish I’d always had this service!
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Sam “Poppi” Criswell
Patrick at Patriot and Pool & Spa provides great customer service!
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Farri K
They're a great company. Always friendly and happy to answer questions. When there's a repair to be done, they send me an estimate and get the job done quickly! I've had a lot of pool companies but I think Patriot Pool and Spa is the best!!!!
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Melissa
We've been using Patriot Pool for years, and they have consistently exceeded our expectations. Carlos has been incredibly helpful, always providing top-notch service. Thank you for all that you do! Highly recommend!
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Bruce Wayne
Jeff, Lynn, and Kaleb always are so responsive, helpful, and fair. We love using them for our pool needs! Thank you!
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Isabelle Elvington
Every staff member is friendly and easy to work with. Office staff to repairman. Grant is our weekly maintenance guy. He is the best.Brandon came out today and put a new pump on. He was very professional and knowledgeable. Thank you Brandon
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Marinda Pharr
7/10/25 Paul serviced our pool in his usual conscientious and diligent way. It was looking a little tired from the rain storms but he quickly and efficiently got it back to its sparkling condition. More importantly, he took the time to figure out several problems and rectified those he could and explained what I needed to do in order to fix a potential issue with the installation. We appreciate his attention to detail and honest work ethic. He is far and above the rest of the crowd!!!
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Linda Schimoler
Had a cloudiness/algae problem I couldn't clear with algicide and clarifier. Called Patriot, high phosphate level found. Carlos A did a treatment, water turned milky which required 24-hour continuous filtration for 5 days to clear. Carlos checked and cleaned the filter every day (even July 4) and now the water has never looked better. Excellent job
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Robert Saunders
I am a multi year happy customer of Patriot Pools and I’m lucky now to have Debbie Merritt caring for my pool weekly. My favorite things about Debbie or her depth of knowledge excellent communication and the fact that it just seems like she genuinely cares about doing excellent work. Patriot should clone Debbie!!
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Ryan Lanier
Brandon was absolutely amazing. He came here had a lot of knowledge and Fixed what I thought was going cost me a lot of money and was a simple fix. Will be calling them in the future for all calls and Pool issues
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Grasiela
Great experience with PP. Cameron, our technician, has got our pool up, running and spotless. Couldn’t be happier.
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Lloyd Cullison
Brandon was absolutely amazing. He came here had a lot of knowledge and Fixed what I thought was going cost me a lot of money and was a simple fix. Will be calling them in the future for all calls and Pool issues
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Grasiela
Nick did a great job replumbing our pool. All is working well now and he was very patient explains all the new valves etc.
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Barbara Jorgensen
I use patriot for our weekly pool service but have also used them for repairs to our pool equipment. I wouldn't consider using anyone else. They are so easy to communicate with, techs arrive when they are scheduled and all quotes are sent before the app for the owner to approve. The techs are extremely knowledgeable and friendly.
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ashley floyd
If you need reliable, prompt pool service, definitely give Patriot Pool & Spa a call. I’m so grateful for their quick response and excellent work!
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Jeffrey Hill
Patriot Pool & Spa finished the job right and on time!
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D Davis
Had to replace my pool pump called multiple pool services and I am so happy I went with Patriot Pool! Clint was professional, knowledgeable and helpful! I have an amazing pump system I can run through my phone! Thank you Clint and Patriot Pool! 😊
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jldewalt1
Did my own pool maintenance for many years and hated doing it before we moved to the Villages this year. Patriot does maintenance on our new pool and my girlfriend and I are thoroughly satisfied. Consistent schedule, crystal clear water and Justin does excellent job answering questions I have. Could not recommend them more
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Larry Floyd
Patriot Pool & Spa is the best! After always having problems with our previous pool company, with coordinating scheduling for spa, pool, and lower basin, and them claiming “it’s a design flaw”, after only 2 weeks, Patriot Pools got everything running clean and all scheduling working fine. No design flaws here!
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Richard Leach
Water feature was not working, so I called the repair dept on Saturday. Josh answered and was great! He looked up our equipment and was able to tell us how to fix the valve setting. All good now, thanks to Josh!
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Theresa
Absolutely the best pool service company. Highly recommend. Attention to detail and customer service is excellent.
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alice johnson
Been with Patriot pool & spa for over a year very dedicated to customer service. Tyler has been here taking care of my pool for the past month and a half very friendly and knowledgeable does a great job. My pool looks great thank you.
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Gary Wilson
Teigan Haft has been amazing at taking care of my pool. He is always eager to answer my questions and addresses my concerns effectively. Teigan is always friendly, knowledgable, and professional. I have no doubt that he cares for my pool as much as I do. Thank you Teigan for your expertise!
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Rona Lee Price
I am happy with my knowledgeable pool specialist, Tegan Haft who answers my questions, leaves me texts and voice mails when there is current information that he needs to share with me to keep my pool health.
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Holly Coerver
Scott R. is an amazing pool service technician. He always explains what my pool needs and goes above and beyond.
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Sonyia Lilly
I have been with Pacific/Patriot for 12 years. They are like family. My Tech, Thad does a great job on weekly service. Mike has been doing my equipment maintenance and installed a new heater and pump over the years. Andrew does a great job with my filter cleaning. I knew Raquel “when”. Will leave it at that. Wonderful team. I could not ask for a better partner in caring for my pool. I am “way too cute” to care for a pool” and they get it. Fred Wagner. Colleyville
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Frederick Wagner
Jonathan is just amazing- always goes above and beyond to keep our pool sparkling!!
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Rhonda Holloway
Teigan is incredible. He is very patient in helping us learn our new pool. He is polite, respectful, knowledgeable and friendly. You were blessed to hire and have him.
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JAMES TREMBLAY
Great service! Tyler, the Supervisor is excellent. Our pool is always in great shape! I highly recommend this pool service!
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Carolyn G
Teagan does a great job! Very knowledgeable and always friendly
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Dig dug 315
We are very satisfied with the work that has been done with this. Service by the supervisor. He does a great job..
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Patricia Lopez
Clay spent a lot of time diagnosing why pop ups in pool were not working. As of now all are working.
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Paul DeGrove
Tyler checked our system and found not working properly. Systems are now up and running. Thank you Tyler. Harriet Miller
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harriet miller
Love Tyler & Robert! After vacuuming, the pool is sparkling clean!! Great crew!
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Rose Roszak-Jones
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